Spyke
technology·Technologybycaleb

Roku’s Ultimatum: Surrender Jury Trial Rights or Lose Access to Your TVs

Did your Roku TV decide to strong arm you into giving up your rights or lose your FULLY FUNCTIONING WORKING TV? Because mine did.

It doesn't matter if you only use it as a dumb panel for an Apple TV, Fire stick, or just to play your gaming console. You either agree or get bent.

View original on programming.dev

“My cat stepped on the controller, your honor. I never actually saw or agreed to those terms.”

11

I hope the suite (sounds like sweet) has snacks because I’m hungry. We’ll be waiting there while the law(suit) is pending.

10
lemm.ee

Smart TVs were supposed to be better than dumb TVs.

Now it's the complete opposite.

240
Technusreply
lemmy.zip

Worst part is, now you can't find a dumb TV anymore. The closest thing out there are "commercial signage displays" which are just dumb TVs with limited inputs and usually without remotes, but 25-50% more expensive because "commercial" (and because they won't be able to continue making money by showing you ads and selling your data) and a lot of retailers won't let you order one without a business account, or force you to order in bulk.

And every Neanderthal I complain to is like "but smart TVs have so many more features," like, bro, I can make any TV the smartest fucking TV in the world by plugging it into the desktop PC I'm gonna keep right next to it anyway. All the "smart" bullshit just gets in the way. I've yet to encounter a smart TV UI that didn't require a dozen button presses to change inputs and spend two seconds or more re-drawing the UI with EVERY INPUT because they put the cheapest processors they can find in these pieces of shit.

175

Commercial displays cost more because backlight testing and ratings double or triple. You’re paying more for longer uptime since your display is likely to run 12+ hours a day straight and not for 1-2 hours a day with an occasional 8+ hour usage. You’re also paying actual cost, but a lot of it really has to do with testing and materials that are built to survive consistent and frequent usage, plus centralized management. Lots of people assume it’s the same shit, but it’s completely different and it shows when you buy a consumer off the shelf display and put it in production.

67
OR3Xreply
lemm.ee

Good luck finding a 65 inch computer monitor

56

No, the 65 inch 4K TV is three times cheaper because of the smart features. They sell the data they collect from you, and the ads.

13
sh.itjust.works

The thing is 5 years old so that's hardly surprising. I just googled 65 inch monitor and this was the first hit.

3

Just checked Geizhals and apparently there's none currently, the largest is the HP Omen X, 64.5". Close enough though I'd say. There's 55 monitors 46" and higher but only 7 52" and higher.

At that size I'm obliged to ask if you don't want a projector instead.

5
lemm.ee

Projectors are so easy. Currently watching Hulu on an 85" screen.

7
lemmy.world

as a projector owner myself, i would not say “so easy”. they are a lot more work to set up, are more unsightly in living spaces, require light control, require more maintenance and cleaning, and even after all that the picture quality is still never going to approach a decent HDR panel. It’s only really worth it if you need/want a 100”+ picture, otherwise you’d be better off with an 85” TV.

17

Not to mention many of the high end projectors now have the same smart tv features built in

10
jjscareply
infosec.pub

Show me a 50 inch computer monitor with speakers and multiple hdmi inputs, and I’ll agree with you.

10

Skipping the first couple because they're ultrawide (probably not the best for TV usage) the cheapest one is the GIGABYTE AORUS FO48U. 2xHDMI, 1x DisplayPort, 1xUSB-C, about a thousand euroons. Expensive? Well, it's OLED. So is the equally-priced LG UltraGear OLED 48GQ900-B, Three HDMI plus DisplayPort.

Also they're not dumb TVs they don't come with tuners, a PCIe version will run you about a hundred bucks, plus the rest of your media server. Or something like 20 bucks (seriously) for a receiver, more like 60 if you want a triple-tuner (DVB-C/T2/S2) that runs Linux (double-check that the bootloader is unlocked, though, can't be arsed to). And yes of course they're more expensive they're not cross-financed by showing you ads. Do you want a TV or a billboard?

2
lemm.ee

I've heard that if you want a dumb TV, you buy a smart TV with input priority on the hdmi and never connect to the internet.

How accurate is that?

I wouldn't know, as I've been blessed with a couple of dumb tvs from the golden age of dumb tvs for the last 10 years.

15
moodyreply
lemmings.world

Some smart TVs need to be connected before they'll even start.

The key thing is to make sure you look into that stuff before you buy.

My TV is from the before days, and when it dies I'm not sure what the plan will be. Possibly a large monitor at 3x the price.

22
gruereply
lemmy.world

The key thing is to make sure you look into that stuff before you buy.

Or better yet, buy it and then return it as defective, ideally repeatedly and gathering a whole bunch of other people to do the same en masse, until companies start losing so much money on this shit that they're forced to be less shitty.

12

Found the youngster or missed a sarcasm tag. I remember a time when my 50 inch was considered leading class for weighing “only” 60 lbs, my tvs before that one all weighed over 100 lbs (CRTs). I literally unironically can throw most tvs upto 65 inches just over my shoulder, and if the boxes weren't so awkwardly big I could carry a few at a time. TVs may be a lot things but not heavy, most 43 inch tvs are under 20 lbs now.

5

My hisense google tv connected to an open wifi network and updated without being told to. The update broke CEC and hdmi arc. I cannot adequately express my rage at this moment.

4

I have no experience with them, but FYI a bunch of people were recommending sceptre for dumb TVs in other threads.

12

What I don't get about smart TVs is why you can't use it with your phone. That's one of Kodi's best features. You can just type using your phone keyboard. Typing with a TV remote is a fucking NIGHTMARE.

5
lemmy.ca

Can't you plug in your computer into an HDMI port and simply not use the "smart" features?

2
zalgotextreply
sh.itjust.works

In most cases, no. You have to use the built in "smart" software to change inputs.

4

That sucks. I guess I gotta keep my TV running as long a possible then. It's a smart TV, but I can change ports without the smart features. In fact the smart TV part of it is basically like another port, but I have set to use HDM1 as the default when starting up and I never have to look at the smart interface. TV is over 5 years old now, the smart interface probably runs like shit by now.

2
Tjareply
programming.dev

Yes, you absolutely can. Or you can use pihole to block ads/updates. Or you can use a raspberry pi with kodi. Or a streaming stick. Or you can use it normally.

Just make sure you buy from a store with a return policy that let's you test the TV for your use case. Which in the EU is any online retailer, for 14 days.

2

There are tvs that wait a month before giving you a big manually dismissed popup about not being connected to the internet.

1

You can (or at least could) put Bravia TVs into “pro mode” and turn off all the shit.

1

So anybody who doesn't have A FUCKING DESKTOP PC near their TV is a Neanderthal?

I have a smart TV from 2019 and it runs perfectly fine, it's snappy and convenient. Switching inputs requires 2 button presses (3 if you don't want to wait 3 seconds to auto-switch to the selected one) or I can automate it with home assistant for a "movie watching" scene for instance, for 0 button presses.

Plus you seem to completely misunderstand what digital signage TV are.

-11
SeaJreply
lemm.ee

I have always opposed smart TVs. Most of my reasoning is because the UI is almost always dogshit slow because the hardware and software is thrown in as an afterthought. But I'll add this to my reasoning for not getting a smart TV.

A signage TV with a streaming stick/box is perfectly fine for what I need. Jellyfin does not care what I'm playing.

Edit: Also, I did not even notice that there was no option to reject this. It is just a close button. There is no way this shit is enforceable.

39

I haven't looked into it, but there's got to be some open source firmware for a lot of these TVs, right? To improve the UI and remove all spyware and bloatware?

1

Smart TV was always a dumb idea. Better to control your own equipment.

21
gruereply
lemmy.world

The worst part is that all these Smart TVs run Linux, whose GPL license was explicitly designed to prevent this sort of user-hostile bullshit. Unfortunately, because the Linux contributors decided to stick with version 2 of the license instead of converting to version 3, it's stuck with a loophole that allows companies to get away with this abuse.

It's a goddamned travesty.

19
tabularreply
lemmy.world

The GPL ensures user software freedom for us to remove this crap by requiring them to share their source code. Using Linux doesn't mean they have to follow the GPL unless they make modifications to it.

You need every software contributors to agree to a license change unless the license gives an upgrade option. Most contributors had no choice but to use GPLv2 as it wasn't "GPLv2-or-later" to start with, maybe it was posdible at one point but they didn't want to anyway.

6
gruereply
lemmy.world

The GPL ensures user software freedom for us to remove this crap by requiring them to share their source code. Using Linux doesn’t mean they have to follow the GPL unless they make modifications to it.

That's not quite the issue.

First of all, the GPL requires you to make the source available if you distribute the software, whether you modify it or not. And in fact TV manufacturers do provide source code, if you dig through their websites to find the disused basement lavatory with the sign saying "beware of the leopard."

Second, the issue is that the source code isn't actually going to work if you try to compile it and install it on the device, because they have DRM to prevent anything other than what the manufacturer has cryptographically signed from being allowed to run. See also: Tivoization.

7

That's correct. My response was intended to point out proprietary software can run on Linux and GPL doesn't apply.

I have read arguments in favor of GPL v2 over v3 and found them unconvincing.

3

Linux will never go to GPLv3 because Linus is pussywhipped by the Foundation and it's sponsors

0
Max-Preply
lemmy.max-p.me

I wish there were dumb options but since they're all subsidised with loads of ads, they're either unaffordable or plain unavailable. They just don't make them for the consumer market anymore, there's no demand for it. So they took advantage of that and market the dumb TVs as business TVs at huge markups, like 5+ grands for basic 4K no HDR no VRR no nothing, and they won't even sell it to you without a registered business account.

7

Those displays are not televisions - they are for menus at restaurants. They cost a fortune because they are low volume, high reliability devices that come with service contracts and repairable components.

6

I used to develop smart TV apps.

I still only own dumb TVs. I do not need that bloat.

3

Always was. Just took a little time for the reasons to be apparent to more people.

2

Technology in general is supposed to make our lives easier. It seems many things these days do the opposite.

2

They are better, but you foolishly assumed that they meant better for the consumer, not better for the seller.

1

I think you're qualified for a full refund in most regions if you disagree with the new terms.

137
aussie.zone

Send them a letter via registered mail stating that upon receipt of said letter they waive their right to waive your rights.

120

Similar things have worked in countries that aren't so under the thrall of the mighty corporation. I recall some guy in ... Russia? who struck out and reworded a bunch of penalty clauses for a credit card offer he got and mailed it back to the bank, which accepted it and issued the card. Cue much hilarity as he racked up a bunch of charges and then got it thrown out in court. (Actually, here's a link.. They eventually settled out of court for an undisclosed sum.)

Anyway, I live in Australia so my response to all these kinds of attempts at removal of my consumer rights is a drawn out "yeah, nahhhh"

9

NOTHING SUSPICIOUS HERE. DO NOT FEAR. SIGN AWAY FUTURE LEGAL PROTECTION BECAUSE THERE IS NOTHING TO FEAR.

114
lemmy.world

Just an FYI, although they aren't physical products like this Roku, many apps and digital services have added the very same binding arbitration clauses recently.

The McDonald's app for one. I ended up deleting the app after it tried to force me into binding arbitration and I didn't want to go through to opt-out process for marginally cheaper, shitty food, so I just deleted the app altogether and haven't eaten there since November.

Watch out for it if you drive for doordash or ubereats as well. I opted out of both, although they claimed you couldn't opt out in an new contract when you didn't before (a bunch of BS, if the current contract you are about to sign says it supercedes all others, you can't make the lack of an opt-out on a previous contract hold up).

On-going services might make sense for these shitty enough clauses, but to be strong armed into it for physical product you bought free and clear ... Disgusting.

It's like all these companies are locking themselves down to minimize legal exposure because they know that their services and products are getting more awful or something.

102

I legit don't know how binding arbitration can be legal.

Agreeing to terms of actual usage of the product, I understand. Like for a pogo stick, assuming your own risk of injury.

But I don't know how they can legally just say that suing is impossible.

5
aussie.zone

I do not think that this can be legal, if you have already agreed to terms.

Surely they can just say from now on, thing you have used for a year is not usable unless you promise not to sue us.

Surely that ship has sailed?

85
theherkreply
lemmy.world

Pray they don’t alter them any further… or we’ll all end up riding a unicycle in a pink dress.

16

gender bending is played out; drab gray jumpsuits for everyone and no talking

the unicycles can stay as an approved method of personal transport

1

Where I live, the way contract law (at least in regards to employment) works is generally you can't alter terms (by imposing additional restrictions) after both parties have agreed to it unless there is some form of compensation provided for the restricted party in exchange for agreeing to those additional restrictions.

3
MeanEYEreply
lemmy.world

EULAs are a magical playground in USA. If you agreed in initial terms that they can change this document in future with or without notifying you, then they are within their rights to change it.

1

"My child, a minor, clicked agree when trying to use the TV I paid for. I have never seen this EULA."

78
lemmy.zip

Did you read it? That first paragraph’s last sentence refers you to the section which tells you how to opt out.

L. 30-Day Right to Opt Out. You have the right to opt out of arbitration by sending written notice of your decision to opt out to the following address by mail: General Counsel, Roku Inc., 1701 Junction Court, Suite 100, San Jose, CA 95112 within 30 days of you first becoming subject to these Dispute Resolution Terms. Such notice must include the name of each person opting out and contact information for each such person, the specific product models, software, or services used that are at issue, the email address that you used to set up your Roku account (if you have one), and, if applicable, a copy of your purchase receipt. For clarity, opt-out notices submitted via any method other than mail (including email) will not be effective. If you send timely written notice containing the required information in accordance with this Section 1(L), then neither party will be required to arbitrate the Claims between them.

76
RubberDuckreply
lemmy.world

It would be hilarious if a lot of people did this. And requested confirmation of receipt, and kept stalking them for these confirmations.

Maybe the letter should be on a0, and a separate one for each member of the household.

64
lemmy.world

I've requested confirmation and have only gotten it once or twice.

What I've started doing is actually just sending them their same exact terms via their corporate registered address (regardless of their instructions) with the arbitration clause and jury trial waiver and just about anything I don't agree to removed. I tell them so long as they continue to provide the services to me, that they implicitly agree to the terms I'm sending them, with any further updates requiring them to send a registered (not certified) letter.

I intentionally do not provide any way for them to identify my account except for the return address.

I figured if I ever had to go to court, one of these things would happen:

  • judge finds that the original terms are enforceable, which means I'm no worse off
  • judge finds that my amended terms are enforceable, which means it worked
  • judge finds both terms unenforceable and I can continue to sue them

So far, no company has ever written me back or turned off my access to the site.

I suggest everyone do this because these forced arbitration clauses are very anti-consumer and we need to start clawing back our rights.

43

I'm definitely doing it. Worth the cost of a stamp.

I don't even have a Roku TV just an Ultra hooked up to a monitor so not a lot to lose but it's the principal of the thing.

6
SkyNTPreply
lemmy.ml

Any reasonable judge will look at this clause and come to the conclusion that Roku is not acting in good faith. It's so blatantly scummy to have a user have to mail in an opt out request on a consumable's EULA update that the consumer never asked for long after the initial purchase.

58

It’s enraging because information like the account email and TV model are sitting there available to the Roku OS. These could easily be appended to an email at the touch of a button, or transmitted to Roku Legal in an even more efficient programmatic way.

But noooooo, they need to force you to write the shit down with a pen because they know you won’t bother. Next time they want to sell you something, though? That’ll be one click.

I’d love to see a judge throw the book at some company for this kind of horseshit. Last time I refinanced my house I saw the page about opting out of marketing somewhere in the cloud of papers I signed, and meant to go back to it. I did, but it had such a complex table of options that I said to myself “I need to look at this with my glasses.” And then of course I forgot to do that and of course they sold my information everywhere. This is my own credit union that I’ve been with for 12 years, too.

21

That's an overly complicated procedure to opt out.

You gotta opt in, then send a fucking letter with a bazillion nitty gritty information.

First of all, shit like this should be made an example of, and it should as easy to opt out than to opt in. Otherwise, it is predatory

32
lemmy.world

What an absurd burden to put on someone. If I can opt in electronically, I should be able to opt out electronically.

19
essteeyoureply
lemmy.world

Surprised they don't want it hand-delivered at the top of a mountain somewhere.

18

In my pro consumer country there is an amazing law that states that any contract cancellation procedure cannot be more difficult than the contract sign-up procedure. This means it can’t be through different channels or have more steps.

10
lemmy.ml

I know what I'm doing tonight. Once I have the letter with all the details in alignment I'll post an update here to help others.

2
Got_Bentreply
lemmy.world

Ken paxton? Lulz, he'd probably come after me for saying anything.

16

Before I even finished reading that comment I thought, “Fuck. Ken Paxton would probably just take it as inspiration to accept money from Roku.”

Congrats to those in other states though. I am envious.

4

Good advice, depending on state. I think there is something in MD law that says you can't sign away your legal rights.

6

I just got that on my Roku device and clicked through it without even realizing because it was the exact type of pop-up and position and timing as when it informs me that the micro SD card has successfully mounted, and it took my brain a second to register that 1) the pop-up was much larger, and 2) I briefly saw a word that looked like "arbitration"

How can this be a legally enforceable contract?! Especially considering if I didn't agree, my device that I've already paid for and have been using would cease functioning and they sure as hell aren't going to refund my purchase from years ago if I refuse

74
swearengenreply
sopuli.xyz

How can this be a legally enforceable contract?!

I'd like to think it can't be but it's the US so who knows.

Changing the terms after buying the device and in a way that your kid could accept them by hitting ok on the remote is bonkers.

35

Yeah, that's some dystopian neo-feudalist horseshit I'd only expect to fly in a bunch of the world's most corrupt shit holes, including the USA.

5

They can't prove you read it, maybe your child pressed accept. This is not legally binding in Europe

24

In USA, EULA are god. You have no rights other than right to give them money.

1

You could conceivably have a basis for a lawsuit against them if you do not agree to the binding arbitration for their disabling of the hardware that you had purchased from them.

However, do not forget that binding arbitration is still a legal process and does require them to treat it with the same gravity as a court trial would otherwise require, so even if you have agreed to The binding arbitration limitation, should something go awry you still have grounds and a space to take them to court, and in many cases, binding arbitration is much faster and more convenient for all parties than using the court system.

1

I got this yesterday, as well. There's no way this could hold up legally, right? Like my 7 year old could easily just click through that, no way this is a legally binding contract to forfeit jury rights and right to sue.

..right?

69

Pretty sure EULAs are unenforcable in the US since nobody can reasonably be expected to read every single one of them for every one that they agree to.

62
lemmy.world

I think it's more that you have to purchase the item before you can agree to the EULA. That said, it's extremely rare for anyone to try and challenge them in court, and when they do they pretty much always settle so the court can't actually demand any changes to EULAs.

39

Analysis of how EULAs are reviewed by courts depends primarily on whether the particular EULA is determined to be a contract for the sale of goods, and thus governed by the terms of the UCC, or whether it is a contract for services, and, accordingly, governed by the common law.' Although it may be of little practical import (because even those contracts governed by the UCC can be modified to waive a consumer's traditional Article 2 inspection and rejection rights), it is important to understand the framework by which software-and by extension videogames - are analyzed by courts in the United States.

From the document Rated "M" for misleading.

0
lemmy.world

Its more complicated than that, EULA's can't require an illegal act, i.e.: If you don't kill your cat you can't use our service.

So they're not perfectly binding if they don't follow state and local law.

8

While true, it would be up to you to prove their EULA is requiring an illegal act and then win that court case. Only then you could go after them for killing your cat. By the time you are done with legalese you are already broke and your cat is dead.

1

In USA, they can supersede laws in some cases. Technically they can't but you'd have to prove they do before you can sue the company. If you agreed in EULA that Roku can kill your dog if you stop paying for their service, they are within their right to do so. You'd have to go to court to free yourself from the EULA obligation first before Roku can get any punishment for killing an animal. Incredibly stupid.

0
zarkanianreply
sh.itjust.works

Yeah right lmao

So, all these companies are wasting money getting their lawyers to write up (and maintain) these documents that we all have to agree to, but they're totally unenforceable because... they're too wordy?

If you believe that, I have a bridge to sell.

-26
cogmanreply
lemmy.world

Yup.

Because here's the thing, lawyers are super expensive and these corporations have in house lawyers for handling anyone that wants to sue. They'll happily argue the validity of the EULA because they know just getting through the pretrial phase will cost you tens if not hundreds of thousands of dollars.

Corporations have weaponized this fact at every chance they get.

It's the exact same reason why companies in California and other states make employees sign noncompetes, even though they are explicitly unenforceable. It's so the company can financially punish you even if you are in the right.

43

This is what I like to call "bullying". I don't think anyone should be able to hire private lawyers. All lawyers, no matter how rich you are or if you're a corporation, should be public and randomly assigned dictated by a random number generator and a publicly viewable algorithm IMO.

The US has the right to a fair and speedy trial in its constitution. Current litigation is niether.

16
lemmy.world

The only argument i have gotten against this is "But what if I get a shitty lawyer? I should be able to pay what I want for the quality of lawyer I desire."

It doesn't seem like a strong argument to me but to those who use it as a reply it seems rock solid?

8
cogmanreply
lemmy.world

The other route that could work is public civil defenders. It requires the government to properly fund and staff, but having a legal firm sponsored by the state willing and ready to take up cases would mean that the private entities can still get their lawyers but they can't steam roll over someone that doesn't make $500k a year.

Of course, there could be corruption issues. I wouldn't want the lawyer on my case being drinking buds with the lawyer on the opposing side.

3

This is a good compromise but frankly I think all lawyers should be government employees assigned by the court with 3rd party independent oversight.

Its not perfect but it is better than 'if you are rich you will likely win or just drive your opposition into poverty'.

2
kofereply
lemmy.world

Can't you request a new lawyer if you feel yours isn't representing you well? Or appeal based on that?

1
lemmy.world

t’s so the company can financially punish you even if you are in the right.

This doesn't make sense to me. If it's unenforceable, what happens if you just ignore any demands from the suing company?

1
lemmy.world

That's why I advocate heavily for the environmental and economic benefits of consuming the wealthy.

4

Chewy and bitter especially close to the skin, and gamey depending on diet. The more meat, the more gamey. I wonder what vegetarians taste like.

1
Patchreply
feddit.uk

If a company takes you to court, you can't just decide to ignore them. Either you/your representative turns up on the designated court dates and presents a case, or you'll most likely lose by default.

If it was possible to make a court case go away just by ignoring it then everyone would just do that.

3
Patchreply
feddit.uk

An EULA is nominally a binding contract, in the sense that it is presented as such. No court has ever ruled and given precedent to the effect that EULAs are universally non-binding (because companies have always settled out of court for cases where it looks like they're going to lose).

It is well understood that the arguments against EULAs being binding are solid ones, and that the reason why so many cases settle is because companies are not confident of winning cases on the strength of EULA terms, but you still need to go through the rigmarole of attending court and presenting your defence case. That's how court cases work.

Edit: And perhaps more to the point of the OP, if you want to sue a company over some defect or service failure, it'll be them who introduce the EULA as a defence, and it'll be for you/your lawyers to argue against it. Which adds complexity and time to what might otherwise have been a straightforward claim, even if you win.

4

Fuck every paragraph of our legal code then, this isn't justice, this is just another layer of protection for the owner class.

1
cogmanreply
lemmy.world

You get sanctioned and maybe even thrown in jail.

You HAVE to participate and pray that the judge in the case is willing to listen to you arguments for dismissal. If you don't do that much a judge is free to issue punishments for not participating. Sanctioning can be as bad as fines but could further be things like "Ok, you've failed to participate so we are going to assume you are guilty" (Which, btw, is what happened to Alex Jones. He did not participate in discovery in any of his cases and so got a default judgements in multiple cases).

If the judge decides that there is any sort of merit (and the standard for that is really low. Cases almost never get dismissed) you enter the most expensive part of trial, pretrial and discovery. This is where both sides get to see each others documents on the case and lawyers spend countless hours filing pretrial motions with the court. This is something that can literally last years and even decades, especially in civil matters which take a back seat on the docket to criminal cases. Generally speaking, this is why people and companies tend to settle. It's a cost saving measure because making you way all the way to trial can easily dwarf the cost of settlement.

This also, btw, is why patent trolls are so effective. They'll often ask for an amount low enough that most companies will just pay the fees yet high enough to keep them in business. Even if the patents themselves are potentially invalid.

Yes, it doesn't make sense. In fact, a big issue is that we don't have any sort of public civil defenders (we absolutely should). So for most individuals lawyers are prohibitively expensive. You basically have to either be rich, be lucky enough to have a case that aligns with a charitable legal organization's goals, or luck out on a legal firm deciding to take your case pro bono for their own reasons.

1
lemmy.world

So let me get this straight, some rich fuck could sue me because he doesn't like my haircut and if I don't pony up cash to get a lawyer the judge will just assume the rich fuck is right?

Burn every inch of this corrupt as fuck system down.

2
cogmanreply
lemmy.world

You don't have to get a lawyer, but you do have to respond to the lawsuit. That is, participation is not optional.

Now, there is protection from the "bad haircut" lawsuits. It's called "Vexatious litigation". If someone sues you for a bad haircut, and they've sued others for it as well, you can ultimately seek sanctions (including covering your legal fees) against them and their lawyers. That's why you don't generally see bad haircut lawsuits.

Further, if the lawsuit is so bad that it's "bad haircut" level, it's possible to get sanctions against the lawyer that filed it for wasting the courts time.

But again, participation isn't optional here. You HAVE to respond to a lawsuit, you can't just shut your eyes and hope it goes away.

1

Still seems like a massive waste of time and money that anyone with means can just apply to anyone they feel like.

I mean IANAL but in a rational world there would be a minimum of grievance requirement before being able to file such a lawsuit.

We need tort reform but the average person just doesn't seem to care until it affects them personally, and doesn't have the context to understand it.

2
deezbuttsreply
lemm.ee

Dude this is totally how it works.

You have general counsel, firms on retainer, etc and the cost is amortized over all legal needs... And 99.999% of users will never even THINK about legal action nevermind actually pursue it.

It's the same reason they send C&D letters....an ounce of legal effort (which you likely already have to buy anyway as a corporation) is worth a TON of consumer litigation protection.

15

You have general counsel, firms on retainer, etc and the cost is amortized over all legal needs… And 99.999% of users will never even THINK about legal action nevermind actually pursue it.

The exception to that is class action suits, where 100% of users could be included in the class even if they have no idea it's going on. Especially when the company does too little harm to any one person for it to be worthwhile to sue individually but a fuck-ton of harm in aggregate, this is the only way to hold them accountable.

And that's what these forced arbitration agreements are designed to neuter.

14

They are unenforceable for more reasons than that. They also can not prove that you agreed to it, only that someone did.

Also, they can't change the terms of your previous purchase after the fact. They can make you agree to something new going forward, but if they make your current device a brick because you don't agree (which they are doing here), then they need to reimburse you for causing the loss of use of your device that you already purchased and was working under the previous terms.

14

Surely corporations aren't being intimidating to take the uneducated for a ride when they dispute it. Surely.

10

The companies have the burden to provide them to the user. If they forget something, somebody loopholes them in court, they will lose.

The EULA is more of a rolling document, and something like a "We are legally obligated to provide this, so we better cover our asses in the process." legal doc.

5
lemmy.magnor.ovh

The fact that this is actually legal makes me glad to live in the EU. Damn, this shit is bleak.

62
Patchreply
feddit.uk

It probably isn't legal most places. EULAs are already considered fairly flimsy in terms of enforcement, but changing an EULA after you've already bought a device, in such a way as to reduce your statutory rights, is almost certainly a complete non-starter.

40
MeanEYEreply
lemmy.world

Watched the other day video about always online games being terminated and Ross, guy behind "Freeman's mind" is starting world wide legal action against Ubisoft and some others. He talked specifically about EULAs in US and they are like promises from god. If you accept them suing the company for anything covered there becomes a nightmare. Here's a link. It's a bit longer watch, but worth it. But in short, in USA what can be written in EULA is almost unlimited. Example he gave was that you can accept for game developer to have the right to kill your dog if you buy their game and they would have a complete right to do so, you wouldn't be able to call the cops on them for animal abuse until you disproved and had EULA brought down on court first.

Document he's linking to which describes this whole mess in regards to games and pre-orders and similar. But also touches on EULAs.

12
lemmy.world

IANAL, so take this with a grain of salt, but from my understanding, Its legal, though it may be unenforceable. If I want to sue them, they will say I agreed to arbitration in the contract, I will ignore that and continue to file. They will counter-file that I agreed to arbitration by accepting the EULA and that the case should be dropped, I will counter-file that I only agreed to it under duress because it was either agree or throw away my TV and that the arbitration clause is invalid because of X, Y or Z. At this point either the Judge will decide to listen to arguments from both sides then make a decision or will decide based on the undisputed facts presented by both sides and will either invalidate the EULA and allow the lawsuit to continue, or will uphold the EULA and drop the case with prejudice, or will allow me to make another argument and drop the case without prejudice allowing me to re-file with a better case.

The issue is, is it worth it to spend that kind of time and money for it in the first place? If you don't have an open and shut case and can't file in a state where you can make Roku pay the legal fees, in general whatever you're trying to accomplish will cost you more than just getting off their ecosystem, which is what they are counting on. Since you would have to sue them just to see if you can sue them, it just adds extra time, money, and effort into suing them that it is more likely to deter people from actually suing and instead choosing to arbitrate under their terms which, depending on the ethical considerations of the company, could be fair or it could be heavily skewed in their favor. At which point you can decide at that point if you should sue and then will also have any evidence acquired about an unfair arbitration in the filings as well.

Either way, the legality is perfectly legal to be in an EULA, its enforceability though is mostly only backed by how much time, money, and effort it would take to bypass it. Like if there is an open door with a sign saying "Please use next door" and the next door leads to the same place as the open door. Most of us will just use the next door because its not worth the effort to deal with whatever issue might occur if we used the open door. But if the "next" door is locked, we'd just go in the open door because its no longer worth the effort to deal with procedures the company wants.

7
lemmy.today

What even the point of making laws and regulations if corporate can just force you to waive all your rights?

61

That's one big difference between the US and the EU law. In the EU, they can't.

36
lemmy.world

Whats the point of laws when they just get in the way of corporate interests and exploitation.

25
Frostyreply
pawb.social

Will someone please think of the CEO's bonus?? (...Nah, they can get bent.)

8

and by the time the court throws it out the TV I paid for has been disabled for months and I'm out a ton of money and time. A lot of people will just agree because defending your rights in this country is very expensive and cumbersome. They're counting on this idea.

14

thats what the law is becoming. a way to enforce the will of the corporate state.

7
oursreply
lemmy.world

Because the laws and regulations have been influenced by lobbying by large corporations to suit them best.

4

I still can't comprehend why American just accepting that "lobbyists" are a normal thing.

Isn't that literally bribery in broad daylight to influence laws making decisions? And the fact that a corporate can "sponsor" politicians. You're supposed to making those laws to keep the corporate in line, not taking their handout.

Are there any other countries with the same "lobbying" practice?

4
lemmy.world

Also, it's illegal in Australia for a business to make "false or misleading representations" about those rights. Maximum penalty is 10% of annual revenue.

The contract isn't just unenforceable, it's just straight up illegal.

53

Wait, does that mean we could actually see some companies get punished for making improper terms and conditions?

I would really like to see companies get strongly punished for EULAs/etc that turn out to be illegal/improper.

4
gianreply
lemmy.grys.it

I think this is true in any civil country...

6
lemmy.world

yup the US seriously is not a civil country. i would know, i live here.

11

Frankly, seeing how you people are treated as a employees or as a customers, sometimes I doubt it...

1
lemmy.world

Shit like this is why my LG C1 is restricted to LAN access only in my router (local network for automation purposes) and can't communicate with the internet.

57
MeanEYEreply
lemmy.world

That's scary. Only solution then is to buy smart and castrate it.

2
lemmy.world

What I did. I have two smart TVs.

Fuckers have never once been online. You can even go the extra mile and open them up and unplug the wifi antenna (or just remove the wifi card if its slotted and not integrated into the mainboard)

3

I brought mine online long enough to do an initial firmware update. That was it. I may bring it online long enough to do another one, but I'm going to google first to be sure they haven't done something like Roku here without my having heard about it.

1
lemmy.world

There are, but they're old or not of the best quality. Last time I had a Sceptre TV, and I had to use a sound bar because the speakers were awful. But it was as dumb as it could be, so I was happy with that.

Edit: The only reason I gave it up is because of lack of space in my new apartment. I miss that TV.

1
MeanEYEreply
lemmy.world

Damn, so the solution is to buy whatever I want and castrate it with no access to internet.

1

Don't worry about it, they sell the TVs at a loss because they expect to get the revenue back from ads. You're costing them money when you buy one of their TVs.

1

Well, yeah, but eventually you'll have to. I currently have old Toshiba LCD which is super awesome. Not thin but works like a charm and came with all the schematics and bill of materials so it can be easily repaired. Needless to say I don't plan on replacing it, but panel itself has expiration date unfortunately.

1
aussie.zone

Ditto with my printer. Print over LAN: sure. Printer connect to internet: hell no, that's the first-party version of printer malware.

13
discuss.tchncs.de

Especially when printers ask you to waive your class action rights just like this.

Makes sense, when they illegally push straight up malware that sets the ink flow rate to 0 should non-geuine ink cartridges be detected. This will destroy/clog the print head if attempting to print for too long.

Yes, I reverse engineered your fucked up Linux 2.4 (!) based firmware, Epson. Your printer is printing nicely offline with refillable cheap ink. Fuck you, I won.

Sorry about the rant, it had become personal at one point.

6
aussie.zone

Congrats :) The idea that a few software bits are between you and getting a pile of junk working is infuriating. Did you extract and modify an image from flash or find a way in live?

2

I had a .bin where the change hadn't been implemented and one after. Was using file carving tools as I was just trying to figure out what was going on. Probably spent too much time, but once I found out what it was doing, I was pretty mad. I tried to just corrupt the firmware to force a fallback to a "safe" state, but eventually I had to look into reverse engineering the binary that seemed to be controlling different things, such as the genuine ink check and things like that. Many hours of trial and error staring at the xxd and gdb output, semi randomly breaking things, until I seemed to break the right thing. Was bit tricky to get around the firmware signing, but eventually got that worked out too by tricking it into not checking (very old firmwares for that printer weren't signed) and accepting the 'new' firmware, with a much higher version number, as that's also one thing it checks to prevent downgrading.

Tools used as far as I remember were

  • binwalk,foremost, autopsy
  • radare2
  • This page I believe was helpful, at least i had it bookmarked
2

Nice, ty. I've only revenged PC firmware, not embedded, so I wouldn't think of several of those tools.

I know a model of HP inkjet from my childhood that had a service/factory mode where ink checks were disabled. After years of claiming that its carts were empty I was suddenly able to print perfect full-colour pages. RIP HP Photosmart 3110

1

I took the wifi chip and antenna right out of a roku TV. I don't even want it broadcasting its MAC out to the world, fuck that

11
lemmy.world

Here in Brazil, EULAs (they are called adhesion contracts here) can only deal with the way service is provided and cannot limit consumer rights in any way. Even if the contract has these types of clauses, they are considered void by default.

These types of things never fly here.

56
Belgdorereply
lemm.ee

The same is mostly true in the US. The companies use them to scare people into settlements. But it does depend on the state.

23
KairuBytereply
lemmy.dbzer0.com

Binding arbitration is not only a thing, but has been upheld by the courts as enforceable.

1

It depends on your state. The verbiage that works on one state doesn’t necessarily work in another.

4
reddthat.com

Isn't this equivalent to those trucks that have "stay back 300 feet - not responsible for damage" signage, when in reality they are legally responsible if their load isn't secured?

53
lemm.ee

it certainly hasn't been tested in court yet, at least not that I've been able to find. These EULAs are often just corporate wishlists and until they go in front of a judge it's difficult to know what provisions will actually stick. I hope that they don't have the ability to bait and switch EULAs but this is America, some judge somewhere might take it upon himself to protect my freedom to have my TV remotely disabled after I pay for it.

19
programming.dev

These EULAs are often just corporate wishlists

Then I really wish there were regulations over what kinds of things you're allowed to put in a contract. If there were punitive measures for putting things in contracts that anyone should know is not enforceable, then maybe companies would think twice before putting language like this in.

3
lemm.ee

There are some regulations. A contract can be ruled unconscionable by a court, which is basically saying "no one in their right mind would ever agree to this so we're not gonna enforce it". Contracts have to give both sides duties (things they have to do) and consideration (things they get for performing the duties), so no court will enforce a contract that doesn't materially benefit both sides in some way.

But I agree with you that there should be some sort of blowback to putting together purposely overreaching contracts and then counting on people not knowing their rights or not having the resources to enforce them in order to profit from an illegitimate contract.

1

Yeah, that second paragraph is more what I was thinking (terrible phrasing on my part). The issue is that fighting these contracts in court is risky - you might lose, and even if you don't, it's a big commitment to fight a legal case against a large company no matter which jurisdiction you're in.

To put it another way, look at it from a game theory perspective - there's plenty of benefit from putting these terms in, and no downside whatsoever. So the optimal move for vendors is to put garbage like this into the contact.

2
brianorcareply
lemmy.world

There have been US court cases where arbitration clauses were voided if they weren't prominently visible outside the box before purchase. Dang vs Samsung

3

"This is the type of shit I be talking about" ---dmx

Iirc wasn't that one on the box of a fridge, but the people who installed it deboxed it first and then Samsung tried to argue that the customer was still bound by a EULA they never knew existed?

1
droansreply
lemmy.world

it certainly hasn't been tested in court yet, at least not that I've been able to find.

Arbitration is allowed in an EULA and has been sanctioned by courts.

Most agreements are considered enforceable as long as their content is reasonable, you have been granted sufficient notice to accept or decline the agreement, the agreement is not unconscionable, and it doesn't violate the UCC.

-1
lemm.ee

The question isn't whether arbitration clauses are legal the question is whether selling someone something and then, after the sale, presenting them with a take it or leave it EULA that disables the product if they dont agree, and also what recourse the consumer has if they don't agree to a post-sale EULA. Brower v Gateway said that post-sale EULAs are binding but only because in that case the consumer had the option to return the product for a refund and didn't. Klocek v Gateway ruled that any terms presented after a sale represent a separate contract beyond the one that was agreed to by both parties at the time of sale. It's possible that either of these would apply to the OP. It's also possible for courts to rule that the sale of the physical TV was a one-time agreement but that this EULA is separate and represents an ongoing agreement to allow access to Roku's services.

Your comment actually circles around the issue at hand when you say that EULAs are enforceable if "...you have been granted sufficient notice to accept or decline...". The thrust of the argument is that adding conditions after the sale of an object that, if not agreed to, render the object inoperable feels an awful lot like not being given sufficient notice and is essentially a backdoor by which the contract can be unilaterally amended after agreement.

2

I just think that contracts of adhesion (IIRC) should be illegal or unenforceable. Make me wet sign a document or go to a separate docusign at least, this click wrap is crap. Get me to affirmatively agree, not click OK till the install or setup completes. Otherwise I strongly disagree there's actually a meeting of the minds. And if I can't send back my suggested alterations for cross signatures, it's not a valid contract either IMHO.

That said, we've decided to continue to screw people over as we all know.

1
lemmy.ml

I wonder why Roku make you sign this agreement out of the blue. I think they're about to drop either an acquisition announcement, or news they were hacked.

I of course signed it like an idiot. I hate this cyberpunk present.

45
CptEnderreply
lemmy.world

Man if a hacker wants to break into my Roku to watch my streams I don't really mind. Would be kinda cool to see what their preferences are on what they watch. Just don't use my profile, that's an act of war.

0
sh.itjust.works

Data breach doesn't mean hackers know what you watch, it means hackers know your name, address, and payment info

1

Was it your or you're 8 year old who was just trying to watch some cartoons? 🤔

You are right there is something coming though

4

Smart TV's are stupid scams. I quit watching the big screens in 2018. My phone is larger, at the distance I am comfortable laying down, than the 72in screen on the wall in front of me right now in my family's living room. In the USA, without LUFS regulations, I'm not interested in watching any content embedded in corporate media advertising streams. (Tom Scott LUFS YT, Wikipedia: LUFS)

31

Mate, the eye strain of staring at a screen 5" from your face is monumentally higher than being able to relax your vision while staring at a monster screen.

29

Here is an alternative Piped link(s):

YT

Piped is a privacy-respecting open-source alternative frontend to YouTube.

I'm open-source; check me out at GitHub.

10
lemmy.world

I am not a lawyer, but would such a contract be enforceable? To my untrained eye this has a lot of similarity to the unenforceable NDAs I keep on hearing about when people try to bully others into being quiet about crimes.

30
reddthat.com

I've been saying in other threads; if it has an internet connection you don't own it, you use it with the parent companies permission

27
BreakDecksreply
lemmy.ml

That's not a great metric. Plenty of devices connect to the Internet without sacrificing user privacy or freedom. It's not connectivity that ruins the product, it's where on the Internet that product connects, and if you are allowed to have control over how the product works.

We need to have better literacy about proprietary software, walled gardens, automatic updates, and the consequences to the user experience if you become dependent on these kinds of products.

But I don't have much faith. Microsoft puts ads on the start menu and inside of Solitaire, and Windows remains solidly the most popular OS. People overwhelmingly let enshittification happen without serious resistance.

32

Plenty of devices connect to the Internet without sacrificing user privacy or freedom

If they do, it's only because the company allows it and all that is needed for that to change is one management decision.

1

If you don't have admin, and arguably source code, you don't own it.

3

Technically according to USA law you don't own anything, ever. You own the medium, like plastic on CD, but not the data on it. You don't own the music you own the right to reproduce recording for your own personal and enjoyment. By subscribing they are not selling you the access to service, they are giving your the right to use it for set period of time.

2

It should be illegal to make some give up the right to litigation.

25

Sections 1(F) and 1(L) seem like the only ways out/around of this. (IANAL; the bolding emphasis was done by me.)

F. Small Claims. You or Roku may pursue any Claim, except IP Claims, in a small-claims court instead of through arbitration if (i) the Claim meets the jurisdictional requirements of the small claims court and (ii) the small claims court does not permit class or similar representative actions or relief.

L. 30-Day Right to Opt Out. You have the right to opt out of arbitration by sending written notice of your decision to opt out to the following address by mail: General Counsel, Roku Inc., 1701 Junction Court, Suite 100, San Jose, CA 95112 within 30 days of you first becoming subject to these Dispute Resolution Terms. Such notice must include the name of each person opting out and contact information for each such person, the specific product models, software, or services used that are at issue, the email address that you used to set up your Roku account (if you have one), and, if applicable, a copy of your purchase receipt. For clarity, opt-out notices submitted via any method other than mail (including email) will not be effective. If you send timely written notice containing the required information in accordance with this Section 1(L), then neither party will be required to arbitrate the Claims between them.

Any lawyers out there who can speak towards the three bolded parts?

22

The real question is what is Roku doing that might necessitate a jury trial in the first place.

The answer is spying and selling all your data to advertisers. Using ACR they can tell everything passing through that box and display adverts accordingly. Just what you want when watching a DVD.

21
lemmy.sdf.org

At least in Australia, Consumer Law means you have grounds to walk the TV back for a full refund.

20

Depends on the price. I was able to return a 13 month old iPhone when apple announced the CSAM scanning (that they eventually abandoned) - I got a full refund. The phone costs enough that ACL considers it should operate for at least 2 years.

6
lemmy.world

The bigger thing here is no class arbitration or other representative proceeding. A lot of law firms do arbitration now against companies either with class arbitration or just thousands of individual arbitrations filed en masse. I wonder if this protects them from even the latter approach? It would be shitty if it forced you to do all the legwork on the arbitration yourself.

In any case I get this is happening now and why it's such a huge ultimatum is they know they're about to get hit with a ton of Video Privacy Protection Act suits. Turns out in the late 80s the US made video service providers that share video watching/rental/purchase history open to actual damages of $2500. So in the last year or two a ton of law firms have started filing class actions and arbitrations against all the streaming services and platforms.

20

If I recall correctly that law was quickly passed when a Congressman's video rental history was leaked.

2
lemmy.ml

Recommendations to purchase a smart TV but never connect it to a network are futile, as well. Just like Amazon devices, smart TVs will find an open SSID and then phone home for updates without your knowledge.

My recommendation, when these kind of topics come up, is: either exchange your smart TV for a dumb one, or go to an electronics repair shop to have a board or two exchanged (depending on the make and model, older dumb components may be direct-ish replacements for smart ones).

EDIT: Another option? Try a projector! I was looking for dumb TV options online after writing up this comment, and someone on an old Reddit post recommended it. Great idea.

2nd EDIT: Someone else also recommended buying digital signage, another solid dumb display option.

19
trafficnabreply
lemmy.ca

If I ever have a device connecting to open networks by itself I'm snipping its wifi antenna

16
lemmy.world

Yeah, connecting to open networks seems questionable. If it gets infected and you later connect it to your network, they are clearly at fault. So I doubt they do this.

7
trafficnabreply
lemmy.ca

Don't underestimate how dumb and greedy corpos can be

8

"Sorry, we ... maybe won't do it next time. Here's a sweety and a $5 coupon now please forget about it."

1
dXq9dwg4ztreply
lemmings.world

Recommendations to purchase a smart TV but never connect it to a network are futile, as well.

Not necessarily. Never connecting it to the internet is much better advice than trying to block it's connections. After that it's not (usually) difficult to open the back of the TV and simply disconnect the wifi adapter itself. In my experience it's either a separate board connected by a ribbon cable or the same type of wifi adapter that is commonly found in laptops. If the antennas can be accessed then so can the adapter.

2

Yes, great advice. Open a high voltage device and play with its internals while voiding your warranty instead of checks notes... not giving it your Wi-Fi password.

-1

Newer monitors are also good options. Usually they have enough HDCP compliant ports these days and none of the bullshit.

Pair with a sound bar or surround sound system and you got a great setup.

2

If my TV has been finding open wifi networks for updates, it sure hasn't made me aware of it. I've heard a lot of people say that they do this, but I've yet to see any proof that it's happening.

1

My Roku TV's been reset to factory and not allowed on the internet for a few years now. It's a TV. It displays shit that I give it over HDMI. If you desire more than that you're part of the problem. I work in IT and that's why my home has physical locks, a 30 year old thermostat, and cameras I own with recordings on a DVR I own.

17
oursreply
lemmy.world

Ah yes, airgap the streaming device.

34

I believe it is possible by simply attach a rooted device to the TV with streaming capability, like a computer, or a rooted nvidia shield.

Although I don't agree with OP that everything needs to be rooted, for example, my phone runs grapheneos without root, I do believe most rooted OS are more usable than proprietary OS like Roku.

14

It can still stream video over the hdmi port just fine. This is about containing the rooted malware inside the tv's firmware from exfiltrating and then self destructing.

2
NotAtWorkreply
startrek.website

Waterboarding, Earthed ground, Fire wall, Air Gap, Long ago, the four protections lived together in harmony.

23

I've sent mine to a CIA dark site for advanced interrogation.

5

This is why I don't buy "smart" TVs. They just want to data-mine you. And they can brick it whenever they want to, right over the Internet.

12

This sort of thing isn't new but I've seen this particular one all over the place. Was there something different from this experience compared to the times that people have agreed in the past?

11

They REQUIRE you to send them via snail mail.

It even specifically states that email is not valid.

2

My muscle memory is to hit power-right-ok to open youtube when I turn the tv on, most of the time without looking at it. The other day, it ended up still sitting on the default menu item after I did that. This must have popped up then. Something that can be dismissed without ever actually seeing it is certainly not enforceable.

8
lemmy.world

This is suuuuuuuper common, most software makes you agree to some sort of arbitration clause. It doesn't mean that you can't sue them, it's just an obstacle to deter you.

8

Are there any good 4k 65"+ TVs without smart features? All the ones I see from LG Samsung Sony or other top rated TV manufacturers are smart TVs.

8

Every company has started doing that. Almost every EULA now has clauses forcing you to give up your right to class action lawsuits and jury trials and to use corporate-friendly mediation instead.

7

I work for a streaming cable company and we keep getting calls about this. It's not us, its Roku. You have to use your tv remote. Sorry you threw it away. We emulate the basic functions, but why would we emulate an asterisk? You're cancelling because we can't fix a third party issue... gotcha.

6

So Roku is also a piece of shit too eh? I knew that their device I bought wasn't great but I thought it was just a cheap one. Glad I'm creating a media PC on Linux

6

I'm so disappointed in Roku lately. I still have a few streaming sticks in my house and one TV (I went all in), and I'm going to slowly replace them with something else.

I have an apple tv and that is nice, but I would love a little open source player that isn't an htpc or super pricey.

5
lemmy.world

Wait you're both waiving rights? Does that mean they can't sue you for copyright or anything also?

5
palitureply
aussie.zone

Yeah, it is basically to keep them out of Tue courts.

I don't think they really care how you use the roku, just that they don't get sued or class action'd

3

I cannot fathom how you would use their services in a way that they would get legally upset about

1

What about the one sided ability to change a contract??

A year from now Roku pop up says "Click to Accept" , the text says **"this contract means you'll have to give us your first born child? ** My reasoning says if they can do one then they can do the other. There is nothing that would prevent them from adding 'fees', or 'subscriptions' or simply turning off the device. (!)

This is egregious. We bought something. In normal commerce, the contract was set in stone at that moment. The seller can't roll up 2 years later, change the contract, force you to agree before you can use your device, and then say , well maybe if you beg, you can opt out.

5

What if you never connect it to the internet? Surely then it’s a just a dumb TV.

5

Is it even possible to like reflash certain TVs cuz it kinda seems like you may be better off buying a large ass monitor with a pi or potato PC attached.

4

I'm putting together a parts list for a new living room set up. We're getting a giant digital signage display and connecting it to my htpc.

2

Happy I stuck with my older Samsung dumb TV. Great screen, decent size, flat enough to mount on a wall, and does everything I need it to do regarding hooking up my little i5/8GB baby office PC turned media hub. I don't care that it's only 1080p, looks just fine when I'm in bed and watching movies on it. Even when smart devices were first becoming THE thing to have, the idea of having to download updates for my TV got me thinking about the more nefarious aspects of such tech the future may hold.

I think a lot of it comes down to me just not being very materialistic, or needing my household devices to be internet ready with installed apps and no way of managing permissions or data harvesting. Even my cars are older, and were made well before integrated SIM cards and constant data collection, and I've no plans to upgrade any time soon. I guess I just never 'got' the appeal of having a smart device that wasn't just my phone (and even then, I barely use any apps on my phone outside a web browser (which eliminates the need for most apps anyway) and the camera.)

1
lemm.ee

Or follow the directions in section 1(L), as shown in your screenshot. That section says you can opt out by sending a letter to Roku with your name, contact info, product, Roku account email address, and receipt (if applicable). If you feel so strongly about this, opting out is not hard.

Also those terms have been published since 2019 so I don't know why people are only making a stink about it now. I'd bet that the dispute resolution agreement was in the same terms you agreed to the last time they changed, or when you first set it up.

-8

Requiring written opt out for technology that otherwise is internet connected should be considered undue burden. It should also be considered a choice the company made to reduce the number of people opting out.

27

The reason why people are upset is because any update in terms of use that a user doesn't agree with should be presumptively ineffective, because the user has property rights to use the thing they purchased.

This absurd pop-up reached out of the ether, disabled all of our TVs with no warning, and held the TV hostage until you clicked "Agree." "Agree" itself is falsely labeled because there is literally no other option. Even following the absurdly cumbersome opt-out process, you still have to click "agree" to use your own property. It's subtle but deeply dystopian.

10

People are probably making a stink because Roku is pushing out these messages to all their TVs, and people don't typically read mile-long EULAs. When's the last time you read one?

2

I bet Apple has an arbitration clause in your ToS on that as well. Pretty much every company where you agree to a ToS does.

5

Someone needs to check the privacy policy that they have already agreed.

1

Cool. Can you buy something else and stop talking about it for days now?

-21

At this point if you still have your television hooked up to the internet you deserve whatever these companies do to you. The TV would work just fine if you'd never told it about your wifi.

-22