cross-posted from: https://piefed.ca/c/[email protected]/p/902391/pet-owners-say-smart-pet-feeder-outage-led-to-furry-ones-going-unfed

This feels like bad design

Smart pet-feeder company Petlibro suffered an outage on Tuesday, giving users a harsh reminder of the risks of relying on smart devices.

Petlibro makes pet feeders that connect to Wi-Fi and, for setup with Petlibro’s mobile companion app, Bluetooth. Users can set the feeders to automatically dispense food at scheduled times, which is handy for pet care when the owner is out of the home.

In a statement to The Verge, Petlibro CEO York Wu said this week’s outage was “related to how the Petlibro app communicates with devices through its online servers.”

Some user reports have also conflicted with Petlibro’s claims about offline functionality. As The Verge pointed out, various users online claimed that during the outage, their devices did not perform any scheduled feedings, performed some feedings but not others, or performed feedings late (examples here, here, here, here, and here).

cross-posted from: https://lemmy.today/post/58059005

They seem to have deleted the post

cross-posted from: https://lemmy.blahaj.zone/post/46366740

cross-posted from: https://lemmy.ca/post/68922797

cross-posted from: https://lemmy.world/post/50034444

cross-posted from: https://lemmy.world/post/49392677

Twonks | Bluesky

::: spoiler Transcript

TW😶NKS

A comic in four panels:

Panel 1. White text on black

AI Design Logic

Panel 2. A guy sits in a restaurant at a table with a checkered table cloth. A waiter stands near, hands behind back waiting attentively.

Guy: Get me a cheese pizza

Panel 3. The waiter returns with a pizza in hand.

Panel 4. The guy gestures proudly at the pizza. The waiter looks less than amused.

Guy: Wow, look what I made! :::