I was working as a phone tech at a phone provider and decided to get a plan with them.
2 months go by and I don't recieve a bill so I go on to my own account and see that for some reason they have made my account into a corporate account that is billed every 3 months.
So obviously I call in because I'm not allowed to tinker with my own account.
First rep I speak to I introduce myself and ask how come I haven't gotten my bill yet. He said "Some times it can take a few months but I can see here that your bill is due to arrive next month".
So I ask him "So I'm not on a 3month plan by any chance?"
And he denied it so hard even though I'm looking straight at the column that says "billed every 3 months". So I told him "Thank you but I don't think I'll get anywhere else with you"
Called a second time. Got abother rep. Asked him "Hey. I'm not billed every three months by any chance?"
And he actually looked at my account saw that I am an employee and decided to look and lo and behold I was indeed billed every 3 months.
Same company sent me to collections for not paying a bill that they wrongfully put on me after I cancelled but I didn't even receive the bill and I didn't receive the vill from collections either so it went straight to the debt collectors agency and when I called them up about it they acknowledged that they've been wrong, sent back part of the money and then refused to take back the late payment notice.