Spyke
programmer_humor·Programmer Humorbyonlinepersona

FLOSS communities right now

4 pane comic of dolan on the left and spooderman on the right

pane 1 (dolan): cum join opensurce cummunity!
pane 2 (spooderman): shure! how joyn?
pane 3 (dolan): Here discord! (with discord logo)
pane 4 (spooderman with tears in eyes): y u do dis?

View original on programming.dev
ono
lemmy.ca
  • Terrible format for archiving knowledge
  • Terrible tool for retrieving knowledge
  • Locks community access behind a corporate license agreement
  • Hands control of community-created content to a corporation
  • Prevents indexing by web search engines
  • Antithetical to interoperability
  • Privacy-hostile

A web forum is far better in most cases. If you can't manage to run your own, there are plenty of lemmy servers that will do it for you. Even an email list (with searchable archives) would be better than Discord.

If you have collaborative documents that outgrow the forum format, use a wiki.

If real-time chat is needed, irc or matrix.

A project hosting its community on Discord is a project that won't get my contributions.

314
elrikreply
lemmy.world

I recently went through these exact pains trying to contribute to a project that exclusively ran through Discord and eventually had to give up when it was clear they would never enable issues in their GitHub repos for "reasons."

It was impossible to discover the history behind anything. Even current information was lost within days, having to rehash aspects that were already investigated and decided upon.

74

would never enable issues in their Git...

That's a worrying sign for a project.

Did you clone their Git and start tracking issues there? ;-)

40

It's the "see no evil" approach. If you didn't report the issue while the admin was online, then they aren't compelled to do anything about it. Convenient for the project maintainer who doesn't actually like maintaining things. Awful for the rest of us.

28
lemmy.ca

A web forum is far better in most cases

It's sad when a web forum is better than the tool you're considering. Bumps, aggressive garbage collection, no Resurrection, it's weird.

I'm old, I guess. I miss NNTP, mainly for the archived posts I could discuss with the authors for an updated take or revised solution or some clarification. And yes, I know there's a good webUI front-end for an NNTP server as a back-end. ;-)

18
onoreply

On the bright side:

Aggressive garbage collection and automatic thread locking are optional settings in most web forum software I've seen.

Lemmy shares some of the important parts of Usenet, and could develop into something that comes close.

8

Perfectly summarized and the stance everyone should take for the wellbeing of any community. Look at cs.rin.ru for example.

2
feddit.nl

Lemmy also doesn't get indexed by web search engines. I have yet to find a single post from lemmy on google or DDG even when specifically searching

-3
candybriereply
lemmy.world

What do you mean by specifically searching? Because it totally comes up for me.

20
onoreply

That's most likely due to low rankings. Lemmy doesn't prevent it.

13

So nice, right? Just being able to curate where your search engine pulls result from... I wish I'd discovered it sooner

2

While I agree, what might everyday people use to set up forums as relatively easily and cheaply as their Discord servers, and not have them riddled with ads or other clunky elements?

I'm pretty sure those that may have even been considering forums went to Discord because the only other options were more involved in terms of set up/maintenance and cost, the latter to get something without ads.

25
vvv
programming.dev

it's awful and I hate it. I generally prefer not to have a shared identity across communities, and there's no way to create a usable discord identity without a phone number.

156
snooggumsreply
kbin.social

The worst part is that they act like you can set up an account without a number, but then it acts like there is 'suspicious activity' and requires you to verify with the phone immediately.

Just rant into this yesterday trying to set up a work account as my work phone is not a mobile phone with sms.

Was registering really suspicious?

117
lemmy.world

Wait I thought this was dependent on the channel?

I've got a Discord account, on a lot of different channels for FLOSS and other things, and I've never set up a phone number. I have occasionally come across certain channels that I can't join without one, but the vast majority I've joined don't seem to require it

Not to defend Discord, by the way. It's fucking terrible and I despise this trend of telling people to come to your little private clubhouse to learn more about your software so I can sort through a bunch of obnoxious gif and image spam, while using an absolutely terrible search engine.

11
snooggumsreply
kbin.social

That is what the help files say, but when I tried to register a work account yesterday it did the verify you are human, then said there was something suspicious and sent the email verification, then said there was something suspicious and is now requiring a phone verification even though I did not enter a phone number.

At no point was I ever signed in and able to even pick a channel. This all happened while trying to log in for the first time through the browser at work with my work email. I guess that someone else might not hit that phone requirement as I only tried to do the registration once, but it is in no way limited to joining a particular channel.

4
lemm.ee

I had the exact same experience. Was just trying to sign up for an account, not join anything

4

Maybe you guys should just not be so suspicious (sarqasm brother chill)

2
vvvreply
programming.dev

Sometimes it depends on discord itself finding you suspicious, for some definition of suspicious. perhaps a user agent whitelist? lack of Google cookie?

3
premeenareply
sh.itjust.works

Its a moderation tool. Server admins can choose to only allow users who are verified by a phone number.

3

I've had it happen on servers where that moderation option is not enabled. My worst experience was trying to join a friend group's discord via an invite link shared with me. I was prompted to create an account with email, and I did. I was then shown a read-only view of the server: I could see all messages and other folks could see I joined and 👋 to me. I could not send messages myself, however, without verifying with a phone number. Further, I couldn't use a Google voice number (my primary number) to verify, nor my "real" number which was associated to another account.

4
lemmy.world

Nobody besides you can see your phone number. How on Earth does it make you doxxable?

1
AnneBonnyreply
lemmy.dbzer0.com

I was talking about this part:

I generally prefer not to have a shared identity across communities

7
lemmy.world

That’s fair. I agree it should have an option to use a different identity per server while having your account centralized only on their service.

3
Scooptareply
programming.dev

🤔...is this a new requirement? I have 2 accounts. Neither with phone numbers and it's never asked me for one

6

Ah, I've only had one guild require it and I told them to fly a kite XD...I thought this was becoming a general thing and I was going to be really annoyed

1

Discord separates and controls possibly useful information from the public internet. It's one of the worst platforms to use.

136
lemmy.world

Fuck Discord when it's used in lieu of a forum, documentation or proper support channels.

118
Appoxoreply
lemmy.dbzer0.com

Well...Forums need to be maintained. Discord is free and easy and fast to use.
Discord should allow the servers to be browsable. But you can only participate by logging in.

Doesnt Disqus handle it like that as well? Same account on every website utilizing disqus?

-3
Magnetarreply
feddit.de

easy and fast to use.

It just isn't, if you don't already have an account with them. And even then, I personally find ich horrible to use.

25

Honestly, you ever tried to look back through a long thread on Discord? It's impossible. If you want to read the original message that started the thread, good luck, you'll be scrolling all day and may never get there. How anyone can claim that's "easy to use" is beyond me.

Discord works for quick discussions happening right now, and that's it.

5

part of the problem is that discord as a platform for this, is like using NAT to make ipv4 work in the modern era. It's just annoying.

Discord even if it allowed public scraping would be a nightmare, because it's search function is practically helpless. Good luck finding a solution as well, that may or may not exist, and that question/answer has probably been brought up numerous times. There is probably specific context around it that we're missing unless we decide to role play as a historian.

Not to mention, it's a third layer of abstraction on top of something that should just be accessible.

I mean sure forums need maintenance, So do discords though, Hardware hosting is barely a problem. Basically anything and any internet connection can host a forum, cloudflare will probably sell it to you for pennies on the dollar even. (though i dont like cloudflare myself)

18
Kiloeereply
discuss.tchncs.de

Discord needs to be maintained too. The way rights for users are handled is confusing, even when you’re used to handling such.

And it isn’t fast to use. You have to register, you need the app which does not function well, it uses a lot of system resources, the list goes on.

2

Web admin ≠ Discord Admin

If someone at an IT company put down web admin for a moderate forum of ~500 users of which a 100 are weekly active users, serving a small CDN distributed over America and Europe (because side project not because logical), I'd be impressed a hundred fold over a Discord admin.
At best you'd be very good community manager/admin if you maintained and kept the server clean of a >1000 user server of which 500 are participating daily. At worst the interviewers would ask you why you'd maintain a kids voice channel.

Also putting out a forum on a resumee is more impressive (assuming the topics are something you'd want to share).

1
lemmy.one

Discord is a fucking plague. I loathe it for communities. As soon as there are more than 10 people in a room, no one can follow what anyone is saying. Threads? No dude, this isn’t the 90s! Let’s slack it up!!! 🤮

98
lemmy.world

Slack is really nice and is at least usable for large projects and teams.

17

Ugh. Electron which can’t keep more than 5 pages in memory before having to load backwards in the chat.

9

Unless they use the free version and you want to search for old questions/answers/issues.

looking at you puppet labs slack

7

How the heck slack better or even have any more features than discord? Discord saves all history. Discord has threads that are easier to find than slack threads. Discord voice channels let you just hop in. Discord lets you direct reply.

I use slack for work, but Discord is great for what it is. The search is amazing.

2
sepreply
lemmy.world

All chat tools after irc have been trash for large communities. That includes slack. Irc somehow still works with 1500 people in it. I can not explain how. With a logging bot the discussions can be archived for google searchabillity. I guess that could be true for a discord or slack also, But i never seen it implemented. In most slacks i can not search more then 60 days back.

15
Beefaloreply
midwest.social

I wonder if it works like IRC. The "plague" this entire time has been servers. As soon as the idea only works because somebody, somewhere, is maintaining a server, cloud or hardware, then you're kinda sunk. The server is the bottleneck. I don't know how many times I've seen a AAA game launch only for the servers to be inadequate. It happens again and again and again, so I assume the business considerations push them toward having just enough server and maybe a little less, never extra, which costs money and cuts margins.

Somewhere there are a bunch of servers howling away in a room that are actually Discord, and Discord spends money to make them howl, so there's never as much server as you want, which is why things start bogging down with too many people in the chat room at once.

Most importantly to a corporation, if you have to interact with their servers in order to do anything, then they can own the platform by owning the servers. So there's always going to be a server, even if it's not strictly needed. The same consideration goes through the head of the streamer who always wants to launch a Discord because it's "free" but they can sell it to you and then have top level control of an entire community as an asset that can be sold to others. There's always a server. There will be a server if the actual application doesn't really need it.

The reason IRC works fine with 1500 people in a chat is because IRC uses the user's machine for any sort of computation power it needs, and then everything else it is doing is just sending data across wires. There is no central server farm. I haven't used IRC in a really, really long time, but if it hasn't changed, then it also doesn't support lots of picture posting, which helps. Most of the memory usage on my machine at idle is just too many Discord channels all needing to use my local RAM memory to store the umpteen thousand photos everyone has uploaded, all the memes and etc. The IRC I remember was text, and text uses so little data that it can be treated like zero data.

Lots of pictures are probably non-negotiable in the modern era. Heck, they're pretty important for serious work tasks, like putting up a shot of the broken gadget, so the engineering team can get an eyeball on the failure, that means pictures are in, text-only isn't viable. I don't know if modern IRC supports this or not, it probably does if people are still using it at all.

But IRC is a piece of open-source software that you install on your machine, free to the user. It's not a web app, it doesn't live in a browser. The data of you interacting with others is being sent out to them and also back to you, where it shows up in your IRC client and the chat room. If 1500 people are using it, then 1500 people have each added some of their machine power to making it all work, so it scales, it always has as much hardware as it needs. Again, there's no server in the middle to run out of capacity, so that problem is just bypassed.

Everything used to work like this, circa the late 1990s and early 2010s. Everyone was assumed to be on a PC of their own, and the only problem was how to connect them together to do stuff, like have deranged fan wars about shows. BBSs were already kind of old hat, and there's that damn server again, every BBS has one. All the most clever apps of the 90s, even the web, managed to jump through hoops to avoid the necessity of a central server to get things done because then somebody has to pay for it, run it, maintain it and own it. We just want the wires, the lovely, lovely cables dragged across the sea at somebody else's unthinkable expense. If you can eliminate the server somehow, then you win. And they did. Things like IRC and ICQ blew the hell up from using that model.

We really need to dig that entire concept back up and brush the dust off of it. I wonder if that's what Matrix is.

Now if you'll excuse me I need to go prune some pointless Discord channels. Oh, by the by, fucking nobody uses Slack, or knows what it is. Dudes on the internet all think it's normal because tech offices seem to use it a lot, the rest of the world has never used Slack. Up until right now I was assuming that Discord and Slack are the same thing, owned by the same company, and Slack is just the "business casual" version of Discord. This doesn't seem to be true, but that's how unfamiliar I am with Slack, while being chronically online. There are probably more people around who still remember ICQ than have ever used Slack in their lives.

I love the Church of the Subgenius reference built into Slack's name. From what I can tell, nobody who uses that thing actually gets any slack, it actively removes slack from your life and makes boss surveillance really, really easy for the boss, but you must always act as though Big Brother can hear, or you're fucked. Good work Bob, nice joke. Anyway, I shut up now.

7

You’re not as familiar with IRC as you think you are if you believe it doesn’t have (sometimes large) servers and it works in a peer-to-peer arrangement with each user contributing to the “power of the network”…

3

1983

The greatest fucking year in the universe. Do you know what happened in that year?

Planets configured. Temperatures happened. Volcanoes contemplated. Wind occurred.

Yours truly was BORN!

Bow before me worms of conscience!

-2
lemmy.ca

I found IRC loses chat flow more easily, as actual chat gets lost in the stream of blabber.

I am intrigued to see how threaded conversations in slack et al work, but haven't been at a shop where slack was allowed as a tool due to data sovereignty and the CLOUD act.

But IRC was always something I approached reluctantly, and that's been 31 years now.

3

It also seems to attract a younger crowd - I had to state my age to join one server and the mod screenshotted my info and everyone laughed calling me "boomer". I'm only 40 (Millennial) and it wasn't a gaming or specifically teen-server. It was a silly ironic European Reddit server.

The subreddit seems to have a range of ages. The Discord server is a bunch of kids commenting capybara and cat emojis like it's funny. :/

13

I dunno why but they wanted you to comment your name, age and location in a welcome channel. I did and they screenshot and shared it in the main channel. Most of the people are around 16-19 with a few 20-25yo. I didn't know that til I joined though!

I was very weird to be there apparently.

I just wanted to take the piss out of Europeans. There's no age-limit in that.

5
feddit.de

I just wanted to take the piss out of Europeans.

Please do, I enjoy banter, especially when it comes from the colonies

3

Colonies?! Colonies?!!!? I'm British you dirty Kraut! Wait, do you mean the Saxons?

Listen here you little shit! Don't try and be funny. You're German - it's not in your nature!

2
feddit.de

Ouch. I've been called many things, but never that. Calling someone German who isn't, is not banter, that is genuinely hurtful.

3
Norgurreply
kbin.social

To.be fair, there are threads though. That one is on the users.

6
wrekonereply
lemmyf.uk

A bunch of the servers I'm on actively discourage the use of threads. No idea why. In a different server I'm on, an admin creates a thread for every post in general, so that people can talk about the post without cluttering up the main thread. I wish more servers followed that example.

4
lemmy.ca

Are we confusing threaded chat conversations with Threads, the FB/Snap Twitter with dreams of usurping federation to reach new ad contacts; or is it just me?

-3
aussie.zone

yeah I've really noticed it's hard to find info and therefore use any project that does this.

and it must suck because anyone new, instead of finding the answer to their question in a forum archive from when it was first asked, has to log in and ask it again.

whenever I have dumb noob questions on setup and I see a discord link I give up a little.

71

dude i give up completely, you think im joining a random discord full of a bunch of people i dont know with a culture of who knows what dialect?

Nah fuck that i'll just go use some dudes random piece of scrapped together software that's actually pretty based instead. To that guy who wrote the bash script for flashing windows ISOs under linux. Thank you.

48
jolreply
discuss.tchncs.de

And then to top it off users get annoying and angrily point at sticked posts, wikis and whatnot when people ask the same questions for the nth time.

45
Gestridreply
lemmy.ca

This. I literally just joined. I have no idea what the server layout is or where all the important links are.

26
jolreply
discuss.tchncs.de

My biggest pet peeve is when you join a new server and you have 15 different steps you have to do before you can ask a question. Verify with a bot or two, send picture drinking verification can, send emoji here, ask for emoji there, introduce yourself, publish your whole biography, wait for the pope to bless your account, and then, maybe, you are allowed to use the #help channel. I'm not a discord user, I don't know what this all means ffs!

41
kbin.social

The children do not yet know how much they yearn for the mines of listservs.

A new, novel solution to an already-solved problem that is worse in pretty much every way. But at least it is anathema to retention of institutional knowledge.

In short: just do a fucking PHPBB forum, it's better than this shit.

70
const_voidreply
lemmy.ml

In short: just do a fucking PHPBB forum, it’s better than this shit.

Or a wiki or IRC or Matrix or Lemmy or Mastodon, etc. There's so many FOSS platforms for this kind of thing to choose from. How someone looks at all those options and then chooses Discord is beyond me.

44

Mattermost is open source and has a ton of integrations with other open source tools like Gitlab and CircleCI.

10

i feel everyone has just forgotten about gitter? literally its entire schtick is being the communications platform for github and gitlab, and now it's even been acquired by the matrix team!

Like surely that's the obvious place to go?

4

Please, not phpBB. Whatever the merits of PHP as a language are now, phpBB came from a time when it was exhibit #1 of why the language was terrible.

Adding a community on a Lemmy instance is fine. Far less admin work on your part, too. Encourage your users to donate to the people who do run the instance.

12
Swedneckreply
discuss.tchncs.de

isn't discourse (important to note that's a completely different thing from discord) just a modern and much nicer version of phpbb?

6
kbin.social

It's real-time chat. That's fundamentally different, philosophically, from the way a forum/wiki works.

You can cludge forum-like features into it with stickies and bots and yada yada yada... or you could just use a platform that is designed from the ground up to be a permanent knowledge store instead of extended, glorified AOL chatrooms.

1
centofreply
lemm.ee

Discourse is a forum software. Maybe you are mixing it up with something else like disqus?

6

I thought they were talking about Discord. Discourse should rename itself for its own sake. It's easy to get it confused with the two junk.

1
onoreply

My guess: The kids who used Discord for gaming grew up, and just went with the familiar thing when starting new communities and projects.

Also, Discord did heavy marketing early on, until it carved out a network effect. So here we are.

42

We use slack at work so I don't just remember it, I use a fancy version

7

it makes me download 5 updates whenever i launch it then it looks just as shitty as before

6
lemmy.world

It's better. Not good. Better than other tools, at least in the eyes of the many people using it. But as I stated at another post, to me this speaks to the fact that we need better FOSS alternatives for whatever purposes discord is used. I don't like Discord either, don't get me wrong! But so many people using it means something's missing and I don't think it cab solely be explained by the lack of knowledge of existing solutions but at least partly by the existence itself.

5
Appoxoreply
lemmy.dbzer0.com

Matrix is there :p Ready to use (i think it's missing call and video options)

2
tabularreply
lemmy.world

It needs to be a big wave of migration, rather than convincing one individual at a time. Discord needs to shit the bed while there's a tolerable/better alternative we can all agree on.

2

Tbh I don't see that happening with matrix anyway. Even with discord going to shit.
Every platform that needs a guide is too complicated for the common folk.
This goes also for Lemmy. The users on Reddit that stayed either didn't care about the whole API stuff or didnt understand the issue.
Hell even I use it sometimes because the content here is sparse and I don't have any meaningful to contribute as a post (not even a repost lol)

We are the exception and putting up with reading a bit and then deciding where to start the camp.
Discord, FAANG, streaming sites. All of them and more are simply to register, login and then use. At best you will set up 2FA.
Most of the folks I know (even my boss of an IT company) do not register 2FA and if only because they are forced to (Google and MS/O365 does it for example).

I probably see another (commercial) platform rising before Matrix will become popular.

4
Evotechreply
lemmy.world

Literally the most popular community platform. People are clearly choosing it because there are much better alternatives out there

-4

It's bloated, filled with features no one needs for straight-forward work, has a somewhat obtuse UI and is buggy as hell. I don't like Matrix much more than Discord. But even it has far fewer problems. I don't know in which universe Discord is considered as 'good'.

1
Umbreonreply
lemmy.world

People act like the alternatives are any better but they really aren't. Sure don't get me wrong it sucks that you typically have to scroll through useless info to find what you're looking for, but I put that on the server owner, you see the same issue on most forums too. Discord brings huge audiences that you wouldn't normally see in small communities. It's free, easy to setup and access, has a mobile app with toggle-notifications(and maybe just my settings but I've never gotten an ad notification or anything I haven't purposely toggled). People here are acting like you have to start using it as your primary messaging app and that you can't just take your messaging to another platform if your worried about chat logs.

0

There's zero way dishes would become so popular if users didn't like it.

The fact that it has chat, voice, streaming, automation, accessible api and oauth.

I mean please, these foss people can downvote all they want, but it's a good application for communities.

0
lemmy.world

Discord is the worst. Requires a phone number, does not allow email aliases and logs your chats.

Matrix and SimpleX is way better

55
lemmy.world

Requires a phone number

It's just an email based user ID, I have multiple Discord accts and never used a phone number with it

10
SteveTechreply
programming.dev

Some discord servers can require a verified phone number, not any I know of, but it can be enabled.

19
lemmy.world

I don't know of any either and I'm on like 40+ servers probably. I've run our weekly dnd on it for years without issue after trying the other options. Get that it's not good for tracking and documentation in any official capacity but it's pretty damn good for active niche interest communities.

The music production servers I'm on are a perfect use of the platform IMO. There's a server run by a guy who manufactures an open source tracker device, and there's channels where people post works in progress, get help from others, there's streaming events where people can submit songs they've made using the device, etc. There's a bunch of people popular in the music scene who regularly help noobs. Always ongoing active discussions, everyone is polite, there's a lot of knowledge shared in real time.

So when people are like "Discord sucks use my favorite platform instead," I'm just like I don't even care about the platform I just wanna be where some cool shit is happening and your platforms are fucking boring. Show me the cool servers on your platform then so I actually want to use it. It's the idea of these platforms people like, and I like it too, my close social group uses a privately hosted Matrix service which I use every day, but I've never found a comparable community on these services outside of this use case.

0
lemmy.world

The one I referenced there was the Dirtywave discord, highly recommend checking it out, and I think they have a channel for partner servers. The lines forum is also a great community if you're in that musical space. I couldn't name a good music discord for lets say traditional genres or general production, the thing I like about what I've found is it's niche. Like once I posted a work in progress and someone active in a scene for the genre I was going for messaged me and we chatted about our approaches and traded some instrument and project files we'd built on the device, all though discord.

So to me I want that type of community, what platform it's on isn't really something I care about all that much.

2

That's awesome! Thanks for pointing me in the right direction.

I always daydream about a space where I can post music I made and people at my level hear it and give me pointers on how to make it better.

Hope I am not to ashamed to participate :D

1
myxireply
feddit.nl

They force you to enter your phone number if your IP address is fishy to them, or if your email provider is not popular.

8
lemmy.world

Enforcing two factor because of suspicious indicators isn't bad on it's own though, it's privacy concerns about Discord preceding this which makes it a bad thing in this context.

2
programming.dev

Using phone numbers as second factor authentication is neither secure, nor is it in good faith. Force the customer to use something more anonymous and secure - like Fido keys or even TOTPs. Sneaking in ways to force the customer to reveal their personal details, in the name of security is a sinister dark pattern.

1

Phone number is the weakest form of 2FA but it's still an improvement. I've never had to use my phone in Discord though, I don't how Discord would even verify someone's phone number as legitimate. But like I said I have a couple Discord accounts with different emails, probably on 30-40 servers, and have never run in to this. So if they're collecting personal details in this really granular and specific manner, it seems like they're not doing a very good job at it.

1
lemmy.one

I would accept discord/irc over mailing list. But nothing beats a proper forum website.
And no, subreddit is not a proper forum.

43

I prefer mailing lists to forums, and forums to IRC, Slack to Discord and Discord is dead last just because it’s so fucking annoying. Forums can be annoying too but they are far more usable/searchable than the stream of consciousness, ephemeral nature of chat.

4
ipkpjersireply
lemmy.ml

For the main project I'm a maintainer on we do have forums too but they're pretty dead, we mostly just use Discord because that's what everyone else seems to be using.

0
programming.dev

Discord is absolute trash if you're a user searching for solutions. It simply doesn't turn up in web searches. Why would you want your users to ask the same questions again and again?

24
ipkpjersireply
lemmy.ml

It just so happens to be where all our users end up anyway so for us it's been okay for the most part. Having moderator commands for frequently asked questions, and automating frequently asked questions tends to help even more. Discord also seems to work well for projects far larger than ours, ones like RPCS3 etc.

-4
programming.dev

After reading the comments on several communities including Lemmy, reddit, YouTube and several others, I don't get the feeling that FOSS users are as enthusiastic about discord as you portray. Has it ever occurred to you that perhaps it's a restriction that you impose on your users?

Besides, all the bells and whistles of Discord don't solve the biggest gripe that I have with it - the searchability and discoverability of questions and answers. Despite the history recording in Discord, it acts essentially as an information black hole. People's efforts in solving problems are just lost because they can't be found again.

And finally, there's one thing that corporate social media has proven time and again. Eventually all of them pivot for some reason or another. Perhaps they want to monetize the platform on unacceptable terms (like reddit recently). That will happen to discord too some day. They are holding the community content hostage. Don't make the mistake of thinking that they won't ever try to make money off it, cutting the community from it.

18
ipkpjersireply
lemmy.ml

I mean, I don't disagree with you, but our forums are dead. Our users do seem to like Discord, we also have a Matrix and IRC but those are dead too. Discord is where our users seem to flock to.

All I can really say is my experiences, and what I have seen in other cases too.

I wish Discord weren't the giant that it was, and I wish it were open-source, but unfortunately that's just how these things go sometimes I guess.

Again, I think another good example of this is RPCS3. They have forums that are pretty dead, and they have a Discord that has a ton of users in there.

6

Is it worth the risk to just stop having a Discord. Users that strongly care will use something else?

6
feddit.de

Our users do seem to like Discord, we also have a Matrix and IRC but those are dead too. Discord is where our users seem to flock to.

What is really happening is that people are looking for documentation or support, seeing that the forum, the IRC and the Matrix are dead, that the only other thing is discord, and give up. Minus some fraction who already use it for other purposes (gaming, probably) and don't mind using it.

But from your perspective, it looks like everybody is joining discord and liking it, because all of the other people just give up. It's only a very particular demographic that uses discord. Most likely (I might be wrong, but this is what I guess) very young, male, gamer, european descendent, and from a relatively wealthy western country. That's a very small part of humanity.

If you as the maintainer go and use the forums, and maybe announce this in discord, the users will follow.

6

I'm a member of a Discord that is the primary source of discussion and information about a piece of hardware, including technical & usage tips, firmware announcements, etc. It's a terrible way to track this stuff.

That said, the only other forums that have decent communities around it are Reddit, Facebook, and Elektronauts - none of which are even close to as active, but in which many of us will post important info & tips to get the news out. Over 3 years into the project (which is not open source) it would be ridiculous to try shifting the whole community to a new platform. We're kinda stuck.

Luckily the community as a whole seems to realise this, so we happily answer noob questions over and over and provide links to the appropriate resources, discussions, and pinned posts without snark or judgement. We've all been there. It's the nature of the beast, it's not efficient, and it's not the end of the world.

Finally, with the state of search engines in decline due to monetisation, encroachment of AI bloat, and general enshittification, it's a matter of time before very little real information will be easily searchable. Insular communities who decide to withdraw and do everything their own, better way will likely become the norm. The internet needs a reset anyway.

6

We have been using the forums. It's been announced in Discord, we have a webhook that posts in our main Discord channel every time there's a post in our main forum section. Every announcement goes to both the forums and the Discord, and the Discord announcements link to the forum posts.

We are using the forums. Our forums are still dead.

3

There is one possible explanation for that conundrum. There are two types of people who are looking for solutions:

  1. Those who want quick answers. They don't want to do the research - to see if the problem has been addressed before. They don't care about if the question has been asked before.

  2. Those who prefer searching for solutions. They don't like joining any community just to search for those solutions.

Group 2 is going to be very invisible to you (maintainers), because they ask questions only if they can't solve the problem themselves and nobody has asked it before. (I know this because that's me). This group isn't a minority.

Group 1 is the vocal type that you are more likely to interact with, since their first instinct is to ask. If you provide them a choice between forums and chat rooms, they always choose chats because that's where they can get away with providing minimal background information on their questions and doing minimal to no research.

This doesn't mean that the majority of your users are happy with chatrooms. It's just that your observations are going to show this survivorship bias.

2

You're the maintainer and presumably you control the discord server. You can decide to move things to a more available platform by removing Discord as an option.

0
zarkanianreply
sh.itjust.works

Why compare Discord to web forums when it's more like IRC? What's the searchability and discoverability of that?

0
programming.dev

I didn't advocate for IRC. I'm strongly on the side of forums. But in case you want to compare, IRC is still a better deal than Discord. IRC has loggers and searchable web archives where it matters. Discord on the other hand is holding the conversation hostage. Someday the closed nature of discord will come to bite. The honeymoon isn't going to last forever.

6

I just think it's a bad argument. Telling somebody to use web forums instead of Discord is ignorant of why people use Discord in the first place.

2
discuss.tchncs.de

Everything beats a proper forum because most proper forums are basically dead since small projects won't have many users and only a small number will sign up for a specific forum.

Forums used to be great since there was not much else, they still are good for large communities, but other than that, nope.

-6
janAkalireply
lemmy.one

only a small number will sign up for a specific forum

Most people don't have to sign-up, 90% of cases should resolve on just searching the problem. Good chances it was already asked and answered.
Most of the time, forums with few users aren't dead, they're just really slow, whenever you post a question - expect at least 12-hour delay. I've never seen a message on Discord answered 12 hours later - you either get somewhat instant response or it's ghosted forever. Also good luck asking questions if there's heated/rapid discussion in the room, or you have a little time and other responsibilities other than checking discord every couple minutes.

11

That’s because when you ask a question on discord it’s only visible for a few seconds

4

I get the impression that opensource communities are missing out on contributors by even including discord in the mix 🧐

37

I bought a keyboard kit recently and to my horror discovered all the “documentation” to build it is on Discord. The creator’s last message was that he was working on other things after losing interest, and was not monitoring it anymore. So all the channels are full of messages asking where he is, what the status is, is he coming back, etc. I had to scroll back through dozens of pages just to find the docs.

Maybe put up a wiki on GitHub or something? Especially if you don’t want to run a forum or plan on dipping. It’s not that hard.

33

I feel like so many people talk about how it's not searchable or other concerns but for me I don't really care so much because there's an even bigger deal breaker which is their license agreement, where you sign away the property rights of anything you post, giving away your entire open source project.. This alone should disqualify it for any work of any creative sort. They own things you give them. I would never use it for development because of this.

26

Discord performance is inversely proportional to the number of servers you’re in. Until Discord addresses this, it’s a shit tool for this use case unless you participate in a tiny number of servers in one facet of your life. Unlike chat tools like Slack that allow you to focus one server or community tools like forums, Lemmy, or VCSaaS which don’t consume resources when you don’t use them, Discord just tanks everything. Since you can’t easily hop in and out (something community tools let you do because, you know, you’re not constantly polling the server), you can’t self regulate.

Every single gaming community, coding community, project, store, hobby group, friend group, and professional group (study group too) has their own Discord. It’s a goddamn nightmare because Discord does not prioritize basic community functionality. Voice and streaming kick ass, but I need some server management and resource optimization.

25
kbin.social

I'm in a ton of servers and it performs pretty okay for me. No real issues.

6
programming.dev

Around 98-99 here (100 is max for non nitro users),and I'm noticing a significant delay when loading.

I use the browser version of discord in firefox.

3

WebCord is a beast! Maybe runs better for you.
Basically Discord desktop client experience, but privacy (well.. as much as you can have with discord) from the browser-version. (minus discord desktop client exclusive features of course)

3
programming.dev

Do you have trouble in other programs with Discord running, especially resource-intensive ones? That might have been a better way for me to phrase that.

2

Anectodal, but I do not. Obviously most channels I am not actively engaged on or have muted but I have over 40 servers I am part of - with no impact to other applications.

1
GBU_28reply
lemm.ee

I use discord for chatting with friends, and voice chatting for games. Nothing important should happen there

17
OofNreply
lemmy.world

Very well said - opsec is definitely important.

1
GBU_28reply
lemm.ee

Honestly I think the burden of context rests with the user. This is unfriendly, of course, but this is one of the times you are reminded the world doesn't care. Nothing is "nice". Security/privacy/ad intrusion is the individual's burden.

2
OofNreply
lemmy.world

I’d even argue that most platforms are directly adversarial to a users individual privacy. User data is such a hot commodity these days that it’s even beyond planning your own privacy, but you’re essentially farming out your data for free.

Disclosure: I use Discord and plenty of similar apps, but it’s important to protect yourself.

2
0x2dreply

i still use it since it's very useful to join technical communities and such

but, i use it with aliucord on mobile and vencord on my computer(which blocks all telemetry, has some useful plugins)

1
lemm.ee

While I understand why FOSS community hates Discord, I don't know an alternative that is better at everything.

Discord's main problems:

  • Not FOSS / Privacy respectful
  • Hard/Impossible to index/search for data and organize tech support

However alternatives we have are not ideal either:

  1. Old-school web forums
    • Great for info archival / organized tech support
    • Separate accounts for every one of them, different sets of newsletters / email notifications. Basically, to efficiently be active on several forums you have to manually log in to each on regular basis and check what's new
    • Due to slower pace of communication, it's harder to just log in and "hang out" with community, everybody is more of a pen pal.

  1. FOSS messaging applications (e.g. Matrix since that's what most use)
    • Info archival is even worse then on Discord. Every time I tried to search for anything useful on Matrix I would give up due to poor results and HUGE delays for every search
    • Because most communities use a single Matrix chat, it's a huge disorganized mess for any communication and tech support. There's often 2-3 concurrent conversations in a single room and some just stop abruptly due to it getting confusing to keep up
    • it's FOSS and Private, though

Feel free to downvote me for this, but I think that Github for support & issue tracking and Discord for community hang out spot is currently the lesser evil approach until better Foss tools arrive

22
CodeMonkeyreply
programming.dev

So you are suggesting forum software that supports single sign-on?

We are talking about an open source project, not a high school reunion. I don't want to hang out with people, I want to have a discussion about a focused topic.

I want to ask a question and get an answer. If the question is not one that anyone online can currently answer, I want to be able to tell at a glance if anyone has talked about my question. If I don't understand the answer, I want to ask a follow up question.

In the evening, I want to be able to take a look at new posts from that day, grouped by topic, to see if there is anything I find interesting or can weight in on.

With Discord (or any real time chat), it is hard to follow a single topic when more than one is being discussed. It is doubly hard to do so after the fact. I am aware that Discord has a forum feature. I have only seen one server ever enable it and no one posts anything to it.

16
denastreply
lemm.ee

Can't you do everything you've listed on github though? Report bugs on issues tab, ask questions on discussions tab, following up is easy. Everything is also indexed by search engines and can be looked up later on.

1

I know, but this thread is about projects that don't want to use GitHub as the center of discussion and use Discord instead. The Discussion tab need to be enabled.

1
rufusreply
discuss.tchncs.de

The most important downside for me is: I'm looking for some information about an issue I'm having or how to install or configure something and I find none. Because all the people talk behind closed doors and googling etc doesn't help any more. Only solution is to join every Discord and platform before you start using your software and scrolling trough pages of chat messages.

I'd rather google for an error message and then be directed directly to an issue tracker where people discussed that specific problem.

10
denastreply
lemm.ee

Yep, that's exactly why in the end of my comment I say that I currently believe a combination of Github+Discord to be best. Github for bug reporting, Discord if you want to socialize with the community, that's what it does best

2

I'm somewhat fine with that. But you absolutely have to tell people to keep the discussions to random chatter and the absolute minimum then. (And internal talk maybe, if that's of no interest to the public. Once it gets important or someone asks for advice that could be beneficial to others, the discussion on Discord needs to be interrupted and switch platforms. Or be copied to a Wiki after the fact.

1

Come on. That’s not even close to the amount of data that TikTok collects. TikTok needs to know how long you spend on EVERY video so it can recommend more like that. TikTok records EVERY interaction and time associated.

3
dogreply
suppo.fi

Spaces have been a thing for over 2 years now.

2

Not really. They don't show up in your dms, they don't take 1 minutes to join after clicking the "join" button, they have great permission management.

1

Their licence grants intellectual rights to anything you give them. So there's that.

2
sunbeam60reply
lemmy.one

I could accept discord if it has threads. But it’s all just such a jumble.

-1
danreply
upvote.au

Discord does have threads. I think the server admin has to enable them though. In rooms where it's enabled, you can choose to post a thread or a regular message, and people can create a thread by replying to a regular message and choosing the option to make it a thread.

3

Ok, fair. I guess this is an issue in the discords I frequent then. I’ve never seen threads used in anger.

1

Since we are on the topic of disliking Discord, what Matrix clients do you humans use? I tried both Element and Nheko (the latter of which isn't electron based), and they both felt slow, clunky and unresponsive.

21
lemmy.world

I use Discord with friends for a weekly online D&D game in what’s basically a glorified conference calls. It’s fine for that use-case, but it fucking sucks for trying to do anything organized or having on-topic conversations or looking up any sort of stored information. I kind of hate it when game companies have shit on there and you have to search/sort through hundreds of unconnected chat snippets to find answers to questions.

14
kbin.social

Basically how I use Discord as well,. My favourite feature of Discord is when I get an "@everyone" ping from big servers and I click into the notification and the message disappeared into the void without fail.

7

I've developed the muscle memory of immediately disabling notifications for any new server I join.

3
lemm.ee

Am I the odd one out for actually liking discord? Or is most of this hate specifically for using discord for FOSS projects? As a replacement for MSN Messenger/Skype/Ventrillo Discord is actually pretty great for hanging out with friends

13

Replacement for TS3, Skype, whatever = Good
1st party quick support channel = Good
Community maintenance = Good
Documentation = Not good
Basically Github issues replacement = Bad
Knowledgebase = Bad

27
mastodon.social

@Kedly
@onlinepersona

It's a private silo with no public indexing by search. Makes it terrible for technical topics fine for a chat platform.

It's a bad hybrid of chat and forum. None of the advantages of rich forum posts and typically too may participants for it to be easy to follow. Noticeable if you are not in the main timezone as the others.

Discord has threads and topics, but these features are a bolted on afterthought instead of core functionality so it just doesn't work as well

23
Kedlyreply
lemm.ee

Ah, so the hate is mostly for it being used for things that it wasnt really built for. I can get that

11

I think the thread(s) aren't that hard to navigate or search in - assuming everything else has been set by admins properly (rarely the case). YMMV. Third-party ticketing/integration bots with major services are seamless, but or course depends on your use case.

1
programming.dev

Discord is an OK chat app. But it's TERRIBLE as a support forum. It's precisely the latter that everyone is complaining about.

12
KeenFlamereply
feddit.nu

I also need to point out here that anything posted to discord is now their intellectual property by law. That's quite a deal breaker and honestly should not work with any open source projects

2

For chatting with friends it's fine! The hate is when it's used for public documentation and communication, because it isn't public.

10

the hate is because discord actively makes it harder to find and get support for anything. It's adding extra steps to something that doesnt need them.

I use discord to chat with my friends and weird people online, not to complain about the nonfunctional nature of software to people i dont know.

10

my problem with it(apart from the fact that it's not libre) is that the chats aren't end to end encrypted

2
Appoxoreply
lemmy.dbzer0.com

This.
(Hardcore) Lemmy: Everything has to be (F)OSS
Me: Even a media library like Plex?
Them: Maybe not everything

Hypocrisy...Go and finally install Jellyfin folks. Give those fine folks a 10€/$ donation.

2

Of course. Open source clients on open source operating systems connecting to self-hosted servers on private infrastructure with open source software.

As soon as open source hardware is practically available I'm never using proprietary processors ever again, I don't care if they're "underpowered" by computational power - All backdoored CPU's are underpowered by my standards to verified non-backdoored CPU's.

Maybe not everything

Laughs in hardcore open source

1
feddit.de

Is that the ones who tell your coworkers what porn you enjoyed last night?

1
yiffit.net

Oh my fuck I'm so glad these characters died out. Dolan memes were the bane of my existence while they were a thing.

12

Even worse if there's a github page, but they've disabled issues and discussions.

11

The people in this thread are open source power users who don't get and don't want the features that discord offers. It's no surprise you'd rather have your forum back. I don't think that's how it's going to work.

Privacy is good and what discord does is bad. But don't lecture me on how convient and nice it is to use or run something like matrix, if this is your idea of a user onboarding experience:

https://matrix.org/docs/chat_basics/matrix-for-im/

9
sopuli.xyz

Me when Thunders (Lemmy client I contribute to) entire dev team is on matrix: happy noises

7
lemmy.world

Half this thread is mad discord saves messages and the other half is mad that discord doesn’t save messages. You can’t make this shit up lmao.

I’ll eat all the downvotes but objectively discord is the best chatting service available to the public for discussion. Blows irc out of the water easily. The only point I’ll concede on is the phone number bullshit but otherwise I’d take it over anything else.

Never had issues using their search feature for dev discords. It’s keyword based; truly stupid simple and easy to follow.

And yes I’ve used irc actively. It’s delusional to think that is somehow easier to follow.

5

the irony here is that discord quite literally has quantum state messages/posts, unless you NAIL the search perfectly, you're gonna get everything but the exact message you wanted. I mean sure the keywords make sense, but try searching for two or three keywords in a server with tens of thousands of message, or better yet, not knowing what specific keywords to use.

i can't tell you the amount of times i've tried searching for an embed with words only to realize that apparently, discord is completely incapable of searching through embed names.

Discord is alright as a chat platform, would actually be better if it were a universal platform base, like matrix, or get this, IRC. Not being stuck on a shitty broken electron app would nice from time to time.

12
lemmy.dbzer0.com

Telegram would be much better if you want some chat based discusstions. Search indexable forums are the best to find help

4

Managing chats and pinning rules/important info in single chat is much better imo to "manage" a chat community. I agree your points though

2
13617reply
lemmy.world

The search has issues but I don't fuck with irc channels because there is literally NEVER anyone there. I don't understand IRC, either. I'm young, sorry

4

IRC would have been the best tool if it did session logging instead of requiring the use of bouncers. IRC is text-only, nonproprietary and completely distraction-free.

But you don't have to use IRC. There are more modern federated protocols like Matrix and XMPP that do session logging. There are quite a lot of FOSS communities on them that are very active.

However, the main complaint here isn't about Discord vs other chat protocols. It's about the use of Discord as a community support forum. Unlike forums like Discourse, Discord messages aren't searchable on the web. If a person asks a question on it and gets a solution, it's then lost forever. Another person with the same question has to ask again. It completely defeats the utility of FOSS - of reusing someone else's solutions.

4
StarkZarnreply
infosec.pub

I'm not sure you understand what "objectively" actually means... Care to provide your data in support of your objective conclusion?

3
lemmy.world

Sure.

  • FREE with zero maintenance or resources required on my end since day 1
  • All messages and uploads are saved and searchable to anyone who joins a discord server. Some of my servers are from 2016 and all 100k messages up to this day are still there with each and every file untouched whenever I search for something. Same thing if I join a new server.

No other app has these two points along with the incredible amount of features and QoL Discord has. This is objectively true.

-2
lemmy.dbzer0.com

this is not explicitly true, moderation is still a labor requirement.

Messages get deleted from bans, channels wipes cause problems, sometimes discord just decides people shouldnt exist anymore.

9
lemmy.world

Moderation is a requirement with anything involving people so I don’t see that as a discord specific problem. If anything it’s easier than a forum since I don’t have to deal with spam bots myself for the most part.

The channel wipe thing is fair. You’re right about that.

1
lemmy.dbzer0.com

i dont see how it would be easier on discord, discord is literally known only for bot/hacked account issues. I've never seen a spam bot on a forum before.

Plus nobody is likely to target a forum, everybody is targeting discord already. And on top of that the discord banning/automoderation isnt great, i've heard its getting better though.

1
lemmy.world

I follow a niche community and the recent bans for their board is all spam bots even in 2024. I don’t want to put up with that nonsense and discord actively tries to curb that so the choice is easy.

1

idk you'd have to compare it between a few forums, and a few discord servers of the same size in order to figure it out.

I'd still be surprised to see people actually botting forums. It really just doesn't make any sense.

1
418teapotreply
lemmy.world

Good for you, you have a short list of requirements out of a chat service and discord perfectly fills your niche. But different people have different requirements for chat, and they don't align. And network effects force people who have differing requirements to use the service with the most users which sucks.

For instance here are things that I require from any chat service that I use that discord completely falls flat at:

  • Ability to run it on my linux machine without using an electron client (npm is a huge mess of supply chain attacks and I refuse to run any software that is likely to contain dependencies from it)
  • Ability to run it on my AOSP phone which does not have any google play services installed
  • Ability to write software to back up messages without fear of a company changing their API and breaking my backup system
5
lemmy.world

Just join a server, find your answer, and leave. Why is that so scary? You don’t even have to interact with anyone.

1
programming.dev

That lazy culture is exactly why discord is bad for the job. I search for solutions first, instead of barging in with a question that may have been asked and resolved a thousand times before.

1
lemmy.world

At the end of the day all of the reasons you stated maybe <1% of people care about and most of the points have nothing to do with the chatting features itself. If I’m honest it’s basically paranoia and fear for the insanely low chance something goes slightly wrong. It’s like refusing to leave your house because you can spontaneously get struck by lightning. 🤷

Whatever solution you’re using I would bet most people would find incredibly annoying to use from a usability perspective. As it would lack the 8 years worth of features and QoL discord introduced.

So we have a philosophical difference and that’s that.

2

Agreed, but my point is with a centralized network the lowest common denominator wins. There is no reason you can't have QoL features on an open network, and thusly let everyone have the features that they care most about.

Can you imagine what a shithole the internet would have been if email wasn't federated an open? There is absolutely no way that whatever centralized bullshit would have spawned instead would already be either long gone or enshittified to the point of being useless.

1
xigoireply
lemmy.sdf.org

Do you want to alienate users who are banned from Discord or don’t want to use proprietary software?

3
lemmy.world

Yup. I am not giving up that convenience for a tiny fractional minority. They’re the ones wanting to die on a hill over a trivial problem not me.

-1
xigoireply
lemmy.sdf.org

People willing to give up freedom for a little convenience is how we end up with enshittification.

2
lemm.ee

What is a better alternative then?

I use Discord mostly for arranging matches in Wiimmfi, but yesterday I used it to get help about an issue I had running Knightcrawler (selfhosted Torrentio for Stremio) with my specific setup and some kind people helped me out real quick.

2

Discuss are fine but they should be supplemebtary for chats and whatnot. It should not be a walled garden of knowledge

1
lemmy.world

Discord is trash, but nobody seems to have presented anything better.

0
JohnEdwareply
sopuli.xyz

Discord is great for providing a community chatroom for both voice and text. It started, and still is, as the combination of IRC and Teamspeak/Ventrilo, now just with more bloat and memes. That people are trying to use the "IRCTeamspeak" as the entire information platform for their open source project is just mental, as it puts everything hidden behind a login requirement, unindexable and unsearchable on any search engine in an ever-changing stream of unrelated discussion.

Stick your bug reports and issues in a Github/Gitlab etc tracker, your information into a Wiki, and set up a forum. The discord can exist alongside these, but it cannot properly replace any of them.

16

I feel it maybe an administration issues. There are third-party bots allowing integration, channel/thread/role permissions which I find great but can be a hassle to set up.

A perfectly setup discord server with automation and webhooks, updates, permissions would be great. But setup of one is too complicated for the masses.

Segregating discord channels bases on roles, and staying on top of it with user influx - that would be perfect. Less than a percent (anectode) of channels can achieve simplicity like this.

2
lemmy.world

I just wanna chat over the internet using some sort of relay. If only there were a solution.

4
Illecorsreply
lemmy.cafe

You've just given a brilliant idea! Let's build server-client type of chat thingie.

I propose naming it Internet Relay Chat!

3

chat over the internet using some sort of relay

Like an internet relay chat? I wonder if that exists. We could call it IRC

1
kbin.social

Other then it being closed garden that isn't indexable on the web why do you think it's trash?

The stuff before it were not good.

-6

Other than it being closed garden that isn't indexable on the web

"Apart from the sanitation, the medicine, education, wine, public order, irrigation, roads, the fresh water system, and public health, what have the Romans ever done for us?"

11
programming.dev

All you idiots telling FOSS maintainers to do something else, know that we don't want to maintain yet another server. Aside from Discord, Zulip is the next best thing.

-10

You sound like a frustrated maintainer, have you considered doing what I do with open source projects using discord as their means of communication?

Don't take it seriously and move on.

3

This entire thread is just a bunch of old nerds screaming at the tide.

Hate stuff all you want. It isn't going to change anything. "People should do this or that". It must be exhausting to be so angry at something but do nothing about it.

Imagine using all this energy to really understand while people use Discord and try to make something better.

OR join these projects you apparently like and volunteer to do the extra work to publisher useful documentation. Unless of course you never intend to be useful to FLOSS and just want everyone else to do the work for you.

OR you can continue to complain and get nowhere while completely alienating an entire generation of developers. They'll eventually forget you exist while they're busy making the future happen.

I'm sure the folks that are doing the work aren't hanging out on Lemmy complaining about kids these days.

-20
lemmy.world

IMO Discord is the best platform for this right now, which is unfortunate. The little I've tried Matrix has not been very impressive (single chatrooms, slow, bad self-hosting experience IMO), IRC is a bit better (though very dated in many regards, esp. user management) but still doesn't have the categories/channels that make discord nice. And most other chats are proprietary with discord just being the best one.

Which one would you like them to use?

-22
programming.dev

I can count the number of projects where I wanted immediate feedback from random people on no hands. I do not think there are enough hands in my state to count the number of projects I’ve crawled docs and commentary from search engines. My use case for a community is an asynchronous repository of knowledge and issue tracker. Discord does none of those things.

31
echo64reply
lemmy.world

I've been around open source for 20+ years and can tell you right now that it don't work that way. An issue tracker and a wiki is not a community.

Most older open source communities were built on irl connections and irc, with some mailing lists thrown in. Hell, we even funded conferences just around the software, not to sell a product but just because it's good for everyone to be talking to each other.

The issue tracker tracks the status of things, the wiki is generally user focused. It's not where development happens or thinks get built.

8

I agree with that. I think that there are people that want that deeper level. Most of your users are not going to fit into that, though. If you’re only supporting your power users, you will eventually wither and die as your power users leave.

I first bought a book with Red Hat Linux 6 or 7 in the early aughties (pre-RHEL/Fedora split). While I have actively participated in the technical improvements of project since then, I have typically stayed out of the social aspects.

3
snooggumsreply
kbin.social

My only complaint about discord is that it requires a mobile phone number for an account, and you can't use the same number for multiple accounts.

I want separate personal (with a silly account name) and professional (with my name) accounts, but only have one phone.

7
iAmTheTotreply
kbin.social

Is that new? I've definitely made multiple accounts and I only have one number.

2

A phone number is not strictly required. They use it for some verifications, like suspicious activity. You can switch the number to whichever account needs it at the time, but only one login can have that phone number.

2

I don't know if it is new, but it is in the help files when I tried to figure out why it required both confirming an email and the phone.

2

It's fairly new I think. I ran into it first time a week or two ago when going into a test account I haven't used for a while.

Shame really, having at least two users is very useful when building bots. Testing user-specific interactions and such.

1
dogreply
suppo.fi

Matrix is the best platform IMO, and actual dev communities agree. (See: Github, Mozilla, KDE, Nix, the list goes on)

2
dogreply

This is in addition to forums, git, wiki, etc, which those communities also provide.

4