It's hilarious how Apple was caught off guard to begin with.
Just going off of the triangle of "cheap-fast-good", the Neo literally hits all three categories really well.
The majority of standard users only need a web browser nowadays. I'm not sure if it can view/sign PDFs and send print jobs, but I'm sure it can, and all of this covers the 99% use case for a household device.
I'm the tech guy of the family. Linux nerd, GrapheneOS on my phone, blah blah blah. If my mom needed a new laptop I would 100% recommend the Neo and be done with it. No frills, no bullshit. Shit I want to pick one up just to play around with it because it's CHEAP, even though I dont like Apple's ecosystem.
I'm not sure how it would fare as a college device(test taking, remote screen sharing, proprietary programs, etc) but even for middle schoolers and high schoolers this should cover most, if not all, bases.