Spyke
lemmy.ca

A. Bug an employee even where this system is implemented.

B. If I had no other choice than to use the app: Open the cabinet, take a dozen products, close the cabinet, "decide" against buying some and leave them on an adjacent shelf.

(Edit) C: just "forget" to close the shelf. I'm not trained to handle their BS system.

121

My first choice of action would be to walk out the door. My second choice of action would be to walk out the door.

80
FiveMacsreply
lemmy.ca

Just take the shelf apart. I'm sure it's just some shitty plastic flap with a crappy lock. Cheapest crap they can get.

26
rockSlayerreply
lemmy.world

If the Walmart/target cases are anything to go by, it's a basic universal tubular lock. You can by a decoder/pick for like $10

21
catloafreply
lemm.ee

Yeah but they're a little tricky to use, you can't just bump them.

Also I would not recommend doing it at all in the first place.

9
lemm.ee

You're right but it's funny to think that you could be hassled for breaking into a box with the intention of purchasing its contents.

10

I swear I've seen people use bump keys on high quality tubular locks before.

0
lemmy.world

Depending on where you live it is illegal to possess lock picking tools unless you are a licensed locksmith. Something about "intent to commit a crime."

2

D. Staff just leave them unlocked because it's in a "dead" network spot and nothing reliably connects or store requires users to be on their Wi-Fi

5
lemmy.world

Some stores have started requiring the app to get your prescription. Happened to me. They actually made me install the app before they would fill my Rx. I stopped using that store and went to another neighborhood.

55
FiveMacsreply
lemmy.ca

Hard no to that. As if they are denying people medicine because they want to harvest your information.

51

Depending on how primary care works where you are

tell your doctor too

Sometimes they don't hear about the problems with pharmacies or other places they refer people to. Letting them know means that they can send people elsewhere

25
lemmy.world

I pick up a client's meds as part of my job. It's through Safeway, and I can't get text notifications anymore when they are ready for pickup, I have to use the app, and I have to have push notifications turned on, so more than half of the notifications are some BS ad for safeway, trying to tempt me into buying bread or some shit. The guy takes over twenty medications, so it's kind of a nightmare.

8

Your options are:

Walgreens

Some pharmacy on the other side of town that's failing because they're getting overcharged for drugs (if you're lucky)

6

We use our grocery store. Seems to work well. My store doesn't even have an app, just a website, and the loyalty card isn't needed for discounts, only for points I'll never use so I don't bother with it.

2

Yes, this is the problem. Not much choice, and most of the corporate ones are moving to various shitty practices. Oddly enough, many of the big corporate chains are now closing locations en masse, such as Rite Aid

1
lemmy.world

Mentally ill CEO dreams up the perfect dystopia where the customer does everything.

39

If they could, I bet they'd try to implement a discount system for time spent stocking shelves

6

Do you actually want to stand there while someone is called over to unlock these? I get nothing out of that service experience. Would far rather press a button in an app. It’s just dumb that things are behind glass in the first place.

3

Not only techno fascism, just ordinary fascism. You know where the companies controls the government and vice versa.

1
lemmy.world

Access would require being logged into the CVS app and connected to the store’s Wi-Fi

Wow. I had to check if the page is the onion

39
aramis87reply
fedia.io

For this to work, you need to download and install the app, and sign up for CVS’ loyalty program. In the store, you need to be logged into the app and connected to the store’s Wi-Fi, and have Bluetooth turned on.

13

CVS wants me to stop shopping with them.

I'll just goto a fucking supermarket. It's faster. Yes, even with the checkouts.

37
njordomirreply
lemmy.world

I've been looking into the local veggie co-op. You pay for the season and you can pick up a box of veggies once a week, all locally sourced. I'd go to the farmers market, but I'm worried it'll just be a bunch of people selling marked up veggies they got from the grocery store.

3
lemmy.world

Fortunately, at the farmers market, you can usually look up the farmer. Eg, visit once or twice just observing, seeing who gets visited by regulars, Google the farm name to look up details and reviews, etc

3
njordomirreply
lemmy.world

Will do. Cleaning up the sourcing of my food for both health and political reasons is a goal of mine for 2025. If I can grow it, trade it, or get it from a farmer locally, the supermarkets can take the loss.

2

Unfortunately, farmers markets are rarely open in the evening. Actually that is a bit of a business opportunity...

2

That’s a great idea if the goal is to make sure I don’t shop at CVS anymore.

28
lemm.ee

Or, just maybe, they could adequately staff their stores instead of constantly running skeleton crews. If they were actually sincere with their cries of high theft, more employees on the floor could deter would-be thieves, while also giving them time to help customers when needed and pack out product so the place doesn't always look like an obstacle course left in the wake of a hurricane, with piles of stuff on the floor blocking half the aisles.

Any place that requires an app for me to shop at is a hard no for me, much less all the other nonsense they want to include.

26

Yeah but the engines of capitalism & infinite growth in a finite world gotta go brrr.

6
lemmy.ca

The poll in the article...

Would you use an app to unlock retail store displays?

  • Yes. If it speeds up shopping, that's a win for me.

  • No. I don't need an app to shop, and will just find and employee to unlock it.

Where's the option of "no, I didn't need it as much as I thought I did"

19

@howrar @dantheclamman I needed a replacement garage door remote last week. Bunnings has them locked to the shelf thing. I did bend it a fair amount but couldn't get the thing off. Found an employee who seemed as pissed off as I was. He didn't have a key though. So had to disappear for quite some time to find one. It's a $60 product in a reasonable size pack. Not a $6000 item I can slip in my pocket. Another reason to shop online (I needed that item that day otherwise I would have got it online)

2

The "shit being locked and nobody comes to help when you press the button" bullshit is why I bought some spare keys for the universal barrel locks most stores use. 9 times out of 10, these cabinets are locked with a lock that's key is just a circular bit with a single tooth.

15
lemmy.world

And you carry one of these around with you? How often are you visiting stores with these locks?

0
sh.itjust.works

If everyone has a key, what's the point of locking the products? Maybe next they'll have public mag keys available at the entrance?

15
fedia.io

The point is they know from your app login who opened which case when, so if shit goes missing, they'll know who stole it. That's the point.

21

I guess if they discover shrink, they'll have a log of when it was accessed, and could cross reference camera footage, then track down the account and blacklist it or prosecute... no loss prevention is going to do all this lol.

12

I can’t wait until store shelves are set up like those janky pressure sensitive hotel minibars

5

there are regular inventories, and most likely smart cases with time recording on tap (most even low digit inventory is rfid chipped these days, so even if it doesn't set off an alarm when taken out of the store, that shit is being recorded when it triggers)

4
CaptDustreply
sh.itjust.works

Genuine question, do I need to show an ID to make a CVS account? Use a real name? How could they reliably link the digital account to a person?

9

yeah i dunno the ins and outs of that, but the app most likely reports on your devices iemi, so regardless of what throwaway email address you use to sign up, if you bought that device, the cell company has your deets, also if they're making you connect to the cvs wifi, then their router will have that devices MAC address, and most like grab it's iemi information as well

6
pawb.social

They probably just ask for your name and link it to the info they already have about you

If you fill a prescription or use a credit card, that's a very solid link to your identity. The app also probably is collecting all the data it can on you to resell, most of which can be used to fingerprint you through a data broker

They might also require an ID, but all of it is probably more an intimation tactic and stunt for investors than anything else

No way I'd install their app though

4

My pixel has what's called a "private" profile. It allows you to tie a different Google account to the apps downloaded to that profile.

So I would install the CVS app on that profile, find public credentials for the app (or create one with and then publish them). Use the app to unlock the shelf. Leave it open or unshelf everything.

Or just don't shop there.

2

Why the fuck aren't they just dropping this shit off at my door?

Why do I need to go into a convenience store when there's no convenience?

11
sh.itjust.works

The answer is never “make service better to attract customers”, it’s always “extract as much value as possible from the ones that remain”. Shitty short term number go up mentality.

11

Bigger problem is we have these companies with so much market capture that there isn't growth to be found so they find ways to either change the laws to drive down costs or find ways to extract more money per consumer, so either way the line goes up while the majority of people suffer

We need to shift the culture away from investors who expect the line to always go up. Normalize companies just being happy to turn a nice profit doing what they do without growing because they realistically cannot grow any more

3

I honestly can't remember the last time I went to a CVS. Definitely before Covid hit. I can't even imagine going now.

Someone needs to tell Winnetka Bowling League to update their song and video.

9

Buh bye CVS, I wish I could say it was fun. It's amazing how quickly a corp can become a corpse.

9

Yeah, shopping at CVS was never something I'd consider enjoyable, it was a thing I did occasionally if I needed something and was nearby. Now I'll go the extra half block to a different store. Screw 'em.

2

My local grocery store from the Safeway family of stores has Bluetooth beacons that crashed my old phone. Now I turn my phone off as I have to assume these are to track where I am in the store and for how long so they can further target their ads.

Actually downloading their app is 100% a no from me. I'm moving to local stores wherever possible because I can afford it, and to be honest, the grocers raised their prices so much, only certain items are more expensive bought local.

7
lemmy.ml

I am sure CVS will not assume the worst when I buy three 12 packs of Magnum XL, two bottles of NyQuil, six cans of Monster Energy and a roll of duct tape.

6
qyronreply
sopuli.xyz

That is...an interesting shopping list.

Do I dare ask: planning a big party?

2
discuss.online

What kind of inefficent shitscape is your business that adding a new app functionality is easier, cheaper and faster than hiring more, better paid people?

Hold on, maybe this is a method of appeasing the stock holders to improve trust in them, backing out might cause people to back away

Wait, this could also be a temporary measure as they hire more people, although the damage has already been done and will show itself next quarter

6

This sounds to me like satire. If you hire people, you need to go through HR process and then you are rewuired to pay them monthly.

System is one and done. It may be pricey up front, but as they already have infrastructure in place, long-term costs will be laughable compared to additional employee per every shop.

In what world keeping employee doing useless work is worth it?

2
mander.xyz

I wonder whether it ever occurs to normies that surrendering PII in order to transact amounts to hidden cost inflation

3
lemmy.world

Would it make a difference if they did? Here in the UK every supermarket has a loyalty card scheme. I held out for a long time but eventually I simply couldn't afford to pay the effective 20% premium for not using it

1

Depends on what value you place on your consumption data. I'd argue the scheme participants are the ones paying a premium.

1