Burger King will use AI to check if employees say ‘please’ and ‘thank you’
The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.
https://www.theverge.com/ai-artificial-intelligence/884911/burger-king-ai-assistant-pattyOpen linkView original on lemmy.world547
Comments182
Not like I was going to burger king anyway but this is a solid reason not to
I wish I could explain to companies how fucking awkward and horrible it feels to be on the receiving end of forced gratitude. Even if I liked the restaurant, I wouldn't be able to go if they did this.
I guess it's no surprise that rich people think the experience is still the same with or without the consent of the providing party.
They don’t care. They only care about like go up.
They’re hoping to phase out human employees ASAP.
Or to have someone to blame when the line goes down
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This is the worst timeline. 1984 was a warning not an instruction manual.
And Idiocracy was a comedy not a documentary
it was too optimistic
If only we lived in a world where the President of the United States went and recruited the smartest person in the world to solve the most difficult problems
In a way, that is what DOGE
attempted to bewas sold as...by people who don't understand what smart is supposed to mean...andended up getting griftedwas really a grift, because that is as far as they all can imagine smart to be.DOGE was the grift, run by a grifter
They really did us a disservice being fucking hilarious the whole time
The more time goes on, the more I feel this.
I’m currently watching Handmaid’s Tale for the first time (the show, not the movie. I haven’t seen the movie). I’ve never read the book either so no spoilers please. Anyway, it’s eerie how many things are lining up. Like you said, supposed to be a warning, not a guidebook.
I feel like I'd have an existential crisis if I started watching that show these days. Good luck.
My SO works at a callcenter and they get dinged for the use of what they call "tragic phrases." These include, but aren't limited to:
Its fucking ridiculous. They pay some outside vendor for training and guidelines.
As a customer, I would feel much more comfortable talking to someone who doesn’t sound like they have a gun to their head.
[deleted]
That sounds exactly the kind of ridiculous stuff companies would do. Let me guess, they did not check any recordings of your calls and how you actually handled customers. Just "you failed this pointless metric".
God dam, that's horrible. Unfortunately it's not my department but I should let you know your not alone, now hold on a sec while I transfer you to purgatory
I'm so glad I can mouth off to customers in my line of work, not that I abuse the privilege but sometimes a customer needs to be told they are a fucking idiot and they could of flooded or burnt the place down.
Ok, I'm not a native English speaker but... I have the feeling that they don't know what non-commitment means. Unless it's commitment to fuck the customer, but then, why bother to offer a call center?
I’ve come to accept that “no problem” is just some people’s way to say “you’re welcome” but I still really dislike the sound of it right after I say thank you for something completely normal.
Cashier: “Here’s your change.”
Me: “Thank you.”
Cashier: “No problem.”
My brain: “Oh… I didn’t even think it could have been a problem to hand me my change, but I guess I’m glad to hear that it was not in fact any problem.”
You aren't speaking the same language, apparently:
I love to see that kind of intercultural reading being made. In good faith, I respect it and disagree with its internal logic. If you think help is expected of you, you will not offer any mention of whether or not it’s a problem for you, period.
What about people who say "my pleasure" or "I just came"
They tried to implement that at an old job of mine, nobody did that shit. Luckily we didn’t have AI listening to every word we say.
I went to Wendy’s the other day, and they have this automatic pre-recorded English-fluent woman cheerfully ask for your order. While an actual person didn’t indicate that they were ready, I know they won’t do a second intro message either way, so I started to order. A heavy spanish accent comes over the speaker “Fucking wait, god.” My only thought was “Fair enough” and I waited.
Whoever implements these systems is crazy. We don’t pay people enough to be policed that heavily.
That’s a very generous reaction to being cussed at for following instructions. I have no problem being asked to wait. I actually appreciate having someone acknowledge that I’m there by telling me to wait. But damn. Keep it classy.
Clutch those pearls harder m8
The first time I went to Wendy's and it ran into that AI thing I complained to the manager, politely because I know it's not their fault, but I just wanted to make my dislike of it known for them to tell their higher ups or whatever. She did say that you can just ask for a human. But I did make sure to be very clear that I was wasn't just being a Karen.
Taco Bell does that now. Every single drive thru I’ve gone to have a intro message
“Welcome to Taco Bell are you checking in with your app or reward points??”
And each version is clearly recorded locally because they always sound like a manager or something.
I almost want to drive to a bunch and record them for a dystopian compilation.
And I usually say “I have an order for ” and I get silence or a long pause and someone saying hold on.
It’s pointless. Especially when I can see the window operator handing food to a car ahead of me, I know they’re not ready but I’ve already been autoprompted by the recording.
So...instead of AI doing the work...AI is going to be the Boss?
Fuck. That.
And middle managers everywhere don't see the writing on the wall somehow.
Thing is, I'm sure they do. But they're middle management so they can't do shit about it. Executives that think this stupid shit up have their heads so far up their ass they don't understand how incredibly dumb their ideas for what AI does actually are.
Idk, one of my co-workers on another team specifically brought up to their manager that what it's currently being trained to do is basically a majority of the managers job and he didn't get it.
Maybe he does and was just playing it off though 🤷
Well some people are just stupid too lol. I bet most of them see that threat. Some also want to try and be the one that stays behind because they did all the AI stuff not realizing it's all going to fail lol.
I don't think it'll completely fail, you are overestimating the average middle manager ;)
Sure. Some of it does work. I use AI all the time which is why I know how bad it is at a lot of things. x)
It's going to fail to provide the absurd gains these idiots executives keep claiming. Of course I suspect all the layoffs and stuff they're doing, they're just using "AI" as a cover for their own incompetence (over hiring during COVID among other things).
My joke was less about how good AI is and more about how bad most middle managers are :p
This is going to be the boring dystopia we all experience.
https://marshallbrain.com/manna1
Yea but this way uses 1000x more electricity so its a win-win
The Fallout style corporate dystopia isn't coming in the future. It's today. It's right now.
The Outer Worlds is more an active corporate dystopia of our flavor.
Jesus Christ. I don't trust any syrupy cheerful, fake happy, overly polite, "I'm sooo sooorry you had the slightest inconvenience" type customer service. No, I've done that job. You know you don't give a shit. I know you don't give a shit. You know I know you don't give a shit. We both know you can barely afford to live. The world is spiraling. Pretending otherwise is insufferable. Just be honest and give it to me jaded, bitter, and cynical like we both deserve.
Is this why I can’t buy a steam machine?
As if that were the reason people don't go to Burger King
The last time I had BK that wasn't trash was at the Honolulu airport, that was October 2024 and I think I've stopped at BK once since and it was horrible. Not to mention Canadian sizes are much much smaller it seems. Like fuck I used to buy the chicken sandwichs and now they are like half the size and the chickens shit
They're not supposed to put chicken shit on the sandwich unless you specifically request it.
It's a part of the paty now, it comes from the chicken so it's considered chicken according to the FDA
I learn something new every day, thanks bud.
Can't speak to the burgers as I only ever order chicken fries from BK, but I will argue that their French fries have a more forgiving edible temperature range than McD or Wendy's. Still wouldn't eat 'em room temperature.
Costs a looot less money to order a wage slave around and tell shareholders everything's gonna be better now.
Does "thanks, mother fucker, have shit ass day, and please go fuck yourself" bring up my numbers?
The AI says you have a 120% compliance rate.
Damn, beat me to it. As a former cook, I support this message.
"Welcome to Burger King, I love you."
I love you
Do you love me?
I think maybe I do!
It's a love pentagon
Thanks babs x
Roll credits
No Kings!
I used to work for a consultancy that tried to bill themselves as experts in VR/AR. This is back in 2017 or so. We helped a client make a 3D tracking system with VR/AR applications, and this client let us kind of run with it.
Anyway, I was sort of head of this AR/VR thing, and we were always desperate for free advertising, so I somehow got pulled to provide my thoughts on the impact of VR/AR on the grocery store industry for an article in "The Grocer" or some other industry mag.
Leading up to the call, I was trying to think of what I'd say. My thoughts were on building out virtual grocery stores to test customer reactions before building them for real. Bring in some test subjects, see how they plan their route, how they react to different placements of goods. Track their eye movements to see if the new end-cap design is working. Time how long they spend in the store, etc. Are the aisles too narrow and claustrophobic. I got the idea from another client who was using VR to test out new detergent bottle concepts (apparently a one-off of a blow-molded bleach bottle is crazy expensive).
Well my consultancy had been purchased by a multinational conglomerate a year or so prior, so I got a phone call from some C-suite ass who wanted to brief me on what they wanted me to say to the magazine.
His idea was a service where you could have a store employee wear some kind of camera rig so the customer could sit at home in VR and pilot the employee around the store. This would essentially replace curbside pickup, but with the added benefit of "allowing the customer to pick which apple they want out of the bunch."
I resolved to ignore that advice, but the whole magazine thing ended up falling through anyway. I quit within the year.
Using humans like robots, what a wonderful idea!
Pro tip to BK: I probably wouldn't even notice the lack of 'please' and 'thank you'. I would, however, be significantly happier if you stopped making them say "You Rule". Seems like they have to say it as both greeting and a "your order is finished". It's just unpleasantly cringey.
If they want to lean more into the branding, they should do something like make the BK uniforms more regal. I'm thinking flowing robes, little plastic crowns, that sort of thing.
plastic crowns, I'll settle for nothing short of genuine gold and gems, thank you very much.
FORCING Minimum Wage workers to say Please and Thank You will ENSURE that their FOOD QUALITY will go UP while Prices go Affordable!
Cargo cult happiness.
No one asked for this
It's the C-suite. They're so corporatized they can't differentiate between an over-the-top professional smile and somebody being genuinely helpful.
The capitalists running everything did
Sam Altman did.
BK probably tried to implement AI to take orders, and well you saw how well it worked at Taco Bell. This is probably the minimum return on their "investment"
"Please, go fuck yourself. Thank you."
Could do a compliment sandwich. You got really nice shoes. You're appalling and pathertic. Fuck you. You got really nice watch.
That sounds like a big steaming violation of workers rights.
Is surveiling workers fine where this is planned to be executed?
This will be a US only thing. Because as you said everywhere else has laws.
McDonald's really isn't much better, and really there's not much stopping them from recording everything and deleting it after it's seen review. Basically just more reasons to try and fire people then not pay for unemployment insurance it appears.
Please do not, that's disgusting, thank you.
ignoring the distopian nightmare, this shit isn't free to run. Hiw the hell would they justify this expense?
My company is doing something similar with AI (although not quite this this awful) and I can tell you from various meetings that I've been in that management really doesn't have a clue how AI works. I think it's just a magic box.
The current genius plan is to run all of this locally on a big server farm, I don't think they have yet realised how expensive it's going to be due to price spikes, ironically because of AI. I highly doubt that it will ever actually come to fruition, or will get some incredibly watered down thing that barely operates but management obsess over for 6 months, until they inevitably stop caring.
I would place good money on a bet that says that 2 years from now they will not be using this.
Eh, to my knowledge, something like OpenAIs Whisper API for audio transcription is only $0.006/min, so $8.64 for an entire day's worth of audio. From there, you could run some basic non-AI heuristics to determine if keywords were uttered or not per customer interaction.
That's their trying to get people hooked on AI pricing. That's not sustainable though, They're only able to charge that price because they get special deals on the electricity, but that's not going to last.
Eventually all the companies are going to have to put their prices up once investment money runs out
Whisper is actually one of OpenAI's few open models and can just be run locally on your own system(s). No price traps here. Unethical and horrible? Yes. Technically and financially feasible for BK? Also yes :(.
![email protected]
Just like basically all of this AI shit... Who is this for?
They should be focused on making their food better and cheaper, not making their employees miserable.
I'll get my burger at whatever restaurant treats its workers and customers like human beings.
Not at all dystopian. Orwell would approve!
Orwell was a British police officer in Myanmar, breaking up labor organizations and suppressing an independence movement, so...
Probably he would
He joined the Imperial Police at 19 years old at the urging of his family because they couldn't afford to send him to university and his poor grades meant that he would likely not be able to get a scholarship. He hated his time with the police force, hated the British empire, and called imperialism "an evil thing."
So no, probably he wouldn't.
Incredibly, the man once accused of communist tendencies and the creator of Big Brother, was by 1949 surreptitiously working for British intelligence. He drew up a list of names of crypto-communists for Britain’s Foreign Office Information Research Department, the spies who led the UK propaganda war.
Orwell’s contact was Celia Kirwan, a former flame who visited the author while he battled tuberculosis at a sanatorium in England. Orwell had proposed to her years earlier but they were simply friends at that point - friends in high places. During her visit, Celia and Orwell discussed the secretive projects the IRD was doing “in great confidence, and he was delighted to learn of them, and expressed his wholehearted and enthusiastic approval of our aims,” according to Britain’s National Archives and Foreign Office records.
Orwell listed the names of suspected communists who might betray Britain if they were hired to work as writers in the propaganda unit. In his now-famous letter dated April 6, 1949, Orwell writes: “I could also, if it is of value, give you a list of crypto-communists, fellow-travelers or inclined that way and should not be trusted as propagandists.”
Orwell wanted his list to be ‘strictly confidential’. It includes dozens of literary luminaries of the ‘40s including J. B. Priestley, the novelist and playwright, and Manchester Guardian industrial correspondent John Anderson, described by Orwell as: "Probably sympathizer only. Good reporter. Stupid."
...
Orwell collapsed with tuberculosis after writing the first draft of Nineteen Eighty-Four and typed the second version of his novel while recovering in bed. He collapsed again when he had finished and died on January 21, 1950. The CIA, US Army, and British spies began courting his young widow, his second wife Celia, almost immediately hoping to buy the firm rights to Animal Farm. The CIA closed the deal with a promise of cash and an introduction to Hollywood movie star Clarke Gable. The Brits settled for the rights to turn Animal Farm into a comic strip.
Not sure how any of that discounts his anti-imperialist and anti-authoritarian beliefs.
Read it again. Think harder.
Why don't you actually make your own point instead of copying your thoughts wholesale from other writers? Ironic that the person railing against Orwell can't think for themself.
https://spyscape.com/article/surveillance-state-how-british-soviet-spies-targeted-novelist-george-orwell
Brother. This is Orwell's biography. It's not a "point". It's how he lived his life.
Damn, you ain't kidding, but at least he wrote all about it in https://en.wikipedia.org/wiki/Burmese_Days
That style of moustache went out of fashion very rapidly after that photo
Fuck I gotta stop doing to BK now too?
I can't understand why anyone which is 20+ years old want to go to a fast food chain anyway.
If they need food, fast? I'm not sure what age has to do with it. Why would anyone over 20 not want to go to a fast food chain?
High blood pressure?
I regret choosing the red pill; this reality is getting worse and worse. Can I go back to the 90s Matrix?
I've g̵o̴t̴ ̷ s̴̗̺͕͝o̴̜͐̊̇m̷̨͍͍͠e̴̹̕ ̵̡̿ ę̷͕̣͂̆̅r̵̡̪̈͂́̄̔͠r̶͍̲̤̀̏͋͑í̵̹̼̮̩͈̰̊͌͂b̴̯̎̎̅̕ļ̶̘͓̍ē̶̥̺̥̓̉̈͆͘̚n̸͚̳͉̫̪̣͔̬̈́̀̄̉̂̊͆̾̍̀͝ę̴͚͔̺̮̤̺̰͈̖̉̀̃̄̏̾͛ŵ̶̪͓͓͇̥̮̠̩̼̙̻̰͠s̸̼͖̬̦̟̝͊́̓́ ̷̡̨̢̫̖͔͚̻͙̩̈́̆͛̾̿̓̏͑̀̊̈ ̵̺̹͙̼̮̹͍̗̱͇̪͈͑͛̅͜͜f̶̣͊͂̾̾̈͝ǫ̶̛͇̥̖͓̦̳͇̩͙̩͑̇̾̇͊̋͌̇̍̃̏̈́͛̕ͅr̶͚͇̄ͅ ̴̌̋̓̄͊͂͋̈̀̇͐̀͘̕ ̷̡̨̖̺̫͈̪̫̲̩̘͉͚̗̳̖̜̗̣̭̩̩͕̙̯̦͔̟̠̝̣͎̝͍͇̝̅ͅỳ̷̨̛̛̤̹̖̞̙̺̮͇̳̙̤̟̘̦̙̃̄́̄̂̃̊̂̈́̿͛̇̍̀̌̍̎̊͑͗̆̔͘̚̕̕͝ͅơ̴̢̛͇͓̗͍͙̮̲̣̳͖͉͕̳̹̤̩̜̥͔̲̘̩̳̱̩͙̹̝̾͋͐̿͋̀͗̏̀͂͊͗̋̽͐̀̕͜͜͝ǔ̵̡͚͎̗͈̞̱͖̖͎̬̱̜̲͖͈̳̼̥͎́̊̊͐̀͑̈̀̍̂͋͐͆͒̚̕͘͘ͅ.̵̨̨̢̢̨͍̦̻̼̖̩̮̱̣̭̲̼͈̱̭̭͇̺͈̠̲̬̭͍͎̝̮͕̳͕͙̳̺͔̗̪̖̳̙̯͖̥̈́̿͌̌͊̽̈́̈́͛͋̏́̉̊͂̑̄͂̄̈̌͐͆̍̐͒̿̂͘͜͝͝ͅͅͅ
“Im sorry Sylvia we’re going to have to let you go. You didn’t say ‘thank you’ enough.
It says here you were obsessed with someone named ‘Hank Ewe’. Absolutely deplorable. “
Cool, so AI will be replacing the managers first.
So AI is your boss. And he's there solely to snitch on you.
IIRC Burger King was one of, if not the first companies to use computerized inventory/bookkeeping. And they used it to try and crack down on employees giving away extra food. It was a giant waste of money.
Oh hey, that's almost exactly the kind of cyberpunk dystopia that I grew up reading fiction about:
https://marshallbrain.com/manna1
Came here for the Manna reference! Look at us, we're in the future now!
They cant keep staff as it is, so this?
Computer, how many R's in "thank you?"
This'll turn out great, for sure.
Am I the odd one out to be relieved when the people working feel comfortable to just 'be'?
Give me the quiet guy who will say "hi" and "cya", over: "heLLLOOooo, welcome to Chucks Fuck 'n' Suck, we tug 'em and sugg 'em, what can we do you 'fer?“
Yea just be good enough to me and make sure my food is fresh and I’m happy. Let it take longer if you must. Make it on your headphones dancing for all i care. Please do, in fact.
Forcing them to say please and thank you will not fix the issues with Burger King lol.
That is the shittiest fast food place. I loved it as a kid but it's gone way down hill. The food is awful quality and the employees don't care about anything because they aren't paid a living wage. I stopped going a while ago when they gave me a drink full of moldy ice. I took my kid because he wanted to try the king of burgers. He was so disappointed lol
Arby's. Long John Silver's. Subway. And Burger King isn't run by overt bigots like Chick fil A. Not that they're good or anything, but they're McDonalds tier.
Kid learned about royalty early.
The last time I was in burger king was when I was still at university so I've not been in one since 2015. I was never impressed with them even back then, it was just really close to my dorm and I'm not cooking my own food.
Welcome to Costco, I love you
https://www.youtube.com/watch?v=ZIFCWpn4qQ4
So no more Burger King then, great
No kings anyway.
I already wasn't eating BK. And this makes me want to even less. The fake/forced "friendliness" I personally find off-putting. It's like Chick-fil-a they have to say "my pleasure". Just some force creepy cult vibes (for some very mediocre food). Idk, maybe it's me, but knowing someone is being micro-enslaved (sorry, "managed") just rubs me the very wrong way.
Plus side, my hatred for AI and all these places forcing it on customers, I've spent WAY less money eating out and have been eating way better. So silver lining I suppose.
To be fair, this forced friendlies I have found in many restaurants and bars in the US. A very annoying behaviour. But apparently, people over there will complain if the waiter has not been around annoying them by asking if they need something else all the time. Workers are already being forced to put up such a show because customers like it. I don't think the problem is using AI to check this, but rather that this behaviour is being forced onto workers in the first place.
Companies have been doing this for decades, maybe centuries. They would hire a 'secret shopper' to come in, order something, and fill out a checklist for corporate. It was done in department stores and fast food chains, any place that was a franchise where theire name was on the line. Some places hired companies to check up on people, some places just hired individuals. The fast-food chain I used to work at hired a neighbor paid them in free food.
Managers make people say it, and reports check to make sure managers are doing their jobs.
The really cool part about how we used to do it was we didn't waste fuckloads of electricity/water to make sure managers were doing their jobs.
They have been and while I'm fine with the secret shopper basically covertly checking the quality of the products and services, I'm not okay with this because I don't really need please and thank you from a service worker. I want quality services. Please and thank you sounds like lip service. You can be cordial without the BS niceties.
The world runs on lip service. I don't love it either, but we're here
For now. Social norms are changing whether we like it or not.
Yet here you are defending it for some reason
I don't like daylight savings time either, but I'm also ill-equipped to do fuck all about it.
Just say, "Thanks, a lot," as enthusiastically as possible so that it's uncomfortably enthusiastic. That's what I used to do to make a mockery of the mandatory greetings policy back in my service industry days.
artificial authoritarianism in action!
Last time I ate at burger king I got food poisoning which lasted a week and stripped the lining off my guts and now I can't eat wheat without getting the shits.
Fuck that whole company.
Welcome to Burger King, I love you. Welcome to Burger King, I love you. Welcome to Burger King, I love you...
Yeah, I really don't care about the forced speech they do. Organic, natural speaking is way better than a script, and I don't require anyone at their job to say welcome, please, etc. It's a stupid solution in search of a problem.
Of course, I also don't eat at burger king or their rivals, so I doubt they care. Increase the quality, decrease the price. That's what would get me to go.
Burger King, you're food ain't good enough, that's why you're losing money. It's not hte employees not being "friendly" enough cause, frankly, ain't no one giving a shit at a fast food job ANYWHERE. Improve your quality, pay your people and MAYBE you're employees and customers would be happy.
But no, I'm wrong and AI is the answer. AI will fix everything.
You could make Burger King nearly infinitely better by PUTTING THE CHEESE ON THE BURGER TO MELT, YOU PRIMITIVES
Burger Despot
This is HR issue. They should make AI to oversee what happens in recruit event.
For me employment is agreement between responsive adult and company which is also represented by responsible adult.
Why not let responsible adults just handle the work like reponsible adults with minimal distraction from the company?
HR should hire responsible adults who will to do the job right.
-- Ahh shit. It's money issue. You can't hire responsible adults on minimum wage. Minimum wage cover bare minimum of what is needed to handle the job. AI will not fix that.
Hope there is some kind of bonus if you do! Like 95% politeness this week, 50$ for you
Best they can do is give social credit for smiling.
94% politeness lose a shift
Anytime they do targets like this you always have to get like 98% or higher.
Back when I used to work for Apple customer support they used to send out these email questionnaires after the call. You were rated on a scale of 1 to 10 but basically anything other than 8 was bad, and of course everyone always writes 7 or 8 because you'd prefer not to have to call a service desk at all.
Fortunately they only cared about your average score not the total number of response. So if you got someone nice and they gave you a 9 or 10 you could basically just not send any more emails out for the rest of the month, and get your bonus. It was a stupid system.
I hope that the people who work at Burger King are able to quickly find new jobs. Better jobs.
Haha they just can't help but try and shove ai into everything. Down our fucking throats
I think it's fair to say that pretty much all the dystopian visions of the future from literature and films have now become reality. Brave new world...
“Go fuck yourself, please”.
The joke my friend made is, "Elf on the Shelf in your ear"
related.
Burger King will teach your grandmother to suck eggs!
idk bk is no Stinky Wizzleteats
out of the eggshell, without breaking the yolk.
"Please don't pull up to the window until we wave you forward. We're gaming the timers. Thank you!"
Burger King's quality has fallen off a cliff. I care way more about that then if the cashier says please and thank you enough times. As long as they aren't a straight up dick, I don't care.
This is so fucking stupid. I've worked in hospitality, saying please and thank you just comes with the territory no one needs to be checking if you do it.
In a cafe that's the whole service (in my country at least): being friendly to people, and providing a nice place to hang out and have a coffee, the actual beverage is secondary.
Saying please and thank you is such base politeness. You can easily be rude or cold even when you do use them, and conversely, be absolutely lovely without using them at all.
People don't go to burger king for the pleasantries, the amount of politeness you should expect is the same as anyone else walking down the street.
Policing politeness with technology is stupid. People should ask each other how they're going genuinely. Not from a place of corporate greed.
Fuck this capitalist dystopia.
Not that I would ever go in a BK, but if I hear that shit, I am going to assume it's sarcasm and that's going to ruin my day.
I am in there for a burger. The employees are there for their paycheck. As long as I can order one, I don't care if they did little more than grunt as a reply.
Also that sounds a bit humiliating and demeaning. I really don't care for this...
I would prefer the burgers to be nice again. The was a time, long ago, when they had that char-broiled texture and flavor.
That was actually asbestos.
That's stupid. They use use AI to say please and thank you for their employees.
"Welcome to Burger King where you r-PLEASE... Would you like to try our THANK YOU"
I don't mind if they not or say these words often. They're underpaid and exhausted enough to be courteous, just want to get the job done and call it a day. Fuck AI sucking corpos
even in finland burgerking employees had strange wibe to them, i dont like that place.
The worst major fast food chain by a mile, and they're pulling stupid shit like this.
Whatever your reasons are for paying ridiculous prices to eat crap at a place like this, they're not good reasons. You can do better, you're worth more. Stop abusing yourself.
Well that's just objectively untrue. Arby's and Subway are easily worse.
Everyone hating this, but think about it, Chick-fil-A is one of the most popular chains, and they are widely known for their employees being extremely friendly. Burger King employees are known for throwing food and punches at people. Changing that view is important. This is the wrong way about it. And yet another way idiot ceos are using llms.
The only think I know Chick-Fil-A for is funding conversion therapy camps and fascist politicians. That's enough for me to never step foot in one
People who know this but still go there are hogs.
That place is like a cult. I mean, people are obsessed. It's just a chicken patty with pickles; how good can it be? Maybe they sprinkle crack on it; I don't know. I'm never going to find out because I'm a vegan.
It's good for fast food, but that bar is very, very low. My spouse used to love it, but we stopped going there years ago. And you're right, it has a cult following like Starbucks and other places have had from time to time.
Was it chick fil a that was buying artifacts illegally? Or was that hobby lobby? Lol same shit different pile.
Hobby lobby,
I think in BKs case working on food quality should come first. A thank you means nothing when they fuck up my order or the quality of the food is poor.
Do I have to give Chick-fil-A credit for actually treating their employees right, or do they just mandate the friendliness?
It's 100% mandated, no shot people say "my pleasure" naturally
Wait, what?
Always in news, usually some random chick in the hood that gets mouthy or some white dude that thinks he is God because he eats there.
Fucking Sinclair bullshit. Local news is vile. Might as well be the god damned Klan running those stations.
Why eat at Chick-Fil-A when you've got so much boot
Sure, but they've also got a reputation for treating their employees okay by fast food standards. That would be the right move for BK to get friendlier employees, but sHaReHoLdErS!
Most bks are franchise...
Um, no. The biggest difference between those two chains has nothing to do with the employees. The biggest difference is Chick-fil-A is known for good chicken.
Yeah I mean Burger King being known for good chicken would be really weird.....
I'm saying that people like Chick-fil-A's food, where Burger King is known for crap food.