Spyke

Verification email never arrived (sh.itjust.works)

I signed up for another account, this time on the sh.itjust.works instance. I signed up probably a couple weeks or maybe even months ago. I tried again to sign in and it's still looking for me to respond to a verification email. I've never received this email and have no way to proceed. I know this is not the exact spot for support on that other instance, but I can't find anywhere closer. Thanks for any help you can provide.

View original on lemmy.ml

DM me the email you used to sign up. I will see if there was an error and resend it.

2

Thank you for your offer. I don't use this account (ml) often and am only now seeing your offer. I am still unable to log in. Would you still be able to help me?

1

Are you using an obscure email provider? They may be rejecting the emails based on the domain name or because the IP address was used for spam ages ago.

I run a number of Fediverse servers and rarely, but occasionally, run into a situation where an obscure email provider rejects my server emails out-of-hand as spam. I think in my case it's because the IP address of my server, maybe years ago, before I had it, was used for spamming or something.

Anyway, if you're not using a mainstream email provider, you might try using a different email address.

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Verification email never arrived (sh.itjust.works) | Spyke