The place near Glasgow I live near has a whole bunch of abandoned call centers
So the story goes that 20 years ago because the then government issued "regional development grants" to deprived areas. Often those areas were in places with strong regional accents which can be initially hard to follow if you're not used to them.
The RDGs were ended a long time ago and the jobs moved overseas once they were no longer subsidised. Go figure.

Is this near berksheir?
I've never even seen a PS4 or PS5. To me, a PS3 is modern-day graphics.