AI is transforming the speed and scale of cybercrime in ways traditional security operations were never designed to handle. Gartner predicts AI agents will cut the time it takes to exploit account exposures by 50% by 2027. Phishing campaigns that once took days to craft can now be generated in minutes, free of the telltale errors that once gave them away, while vulnerabilities that once required manual reconnaissance can now be identified and exploited automatically. For MSPs, the stakes are clear. Those still relying on a fragmented security stack will not just be slower to respond but will also struggle to prove to clients that their environments are fully protected. Keeping pace with AI-driven threats requires a more unified, AI-powered approach that strengthens security, simplifies operations and delivers greater value without putting additional pressure on margins.

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Are there any good products for batch scanning and OCR of documents? Or services?

As the title says. I find proofpoint (despite their recent security issue..) still filters email overall better than the built in offering by 365 when you have BP licensing. Never used mimecast, but curious what other people's opinions are in the matter. For context I use both 365 and proofpoint.

First off, this isn’t a troubleshooting post. I just found it really interesting and wanted to share.

Some of the keys on the keyboard are not working. I opened the device and reseated the connector (ribbon cable). It works fine. For a while…

Problem comes back. I had decided to flash the system with new win 11 (not for the purpose of troubleshooting btw, just needed a win 11 laptop).

I used an external keyboard to do this. Which worked fine.

Boot new system. The internal keybaord is working fine. Then stops working. Same problem. Only some keys work.

Weird Part:

The keys which work on the internal keyboard, DO NOT work on the external keyboard. And vice-versa.

I just thought it was interesting.

In general the users of r/msp are all about reselling propriety products and services. So I'm curious if any of them would move to lemmy.

Usually I base my monthly fee on how many hours I think it might take to support a client per month. Things are skyrocketing in price, curious what other are using as their baseline if doing it in a similar fashion.

Unfortunately, I inherited ProofPoint Essentials. What all do you use (and like!). At my last job we used Avanan across the board and I LOVED their setup. Nearly no false positives/negatives.

I created this as a place for r/msp folks to move to. If the mods of r/msp end up over here I am more than happy to elevate ya to mods if you're able to prove you are who you say you are (Mods at r/msp are hidden)