Spyke
moderators·Lemmy Moderatorsbyi_simp_4_tedcruz

Abusive mods with no recourse for the users.

This dude posts a wildly racist meme of Michelle Obama. I report the post. Funnily enough, the racist post is posted by the mod of dankmemes, dankchristianmemes and some other shit hole.

Said mod then starts sending abusive transphobic messages to me. Try to report the user. Nothing happens when I hit the button.

Shit like this is why Lemmy isn't a viable alternative yet. We need to do better and be better.

View original on lemmy.world
lemmy.world

Hello everyone. This is Michelle, one of the Lemmy.world Admins/Moderators.

I want to let you know that if you are reporting a post/comment from a community moderator, please message me and let me know your concern. Especially if it relates to the violation of server rules for hate speech, racism, threats, or calls to violence.

If it’s a Lemmy.world community, they can resolve the report before we have a chance to see it. So please let me know if no action is being taken.

If the community is on another instance, we can see the reports you submit. We can ban and remove the posts/comments from our side.

We have zero tolerance for homophobia, racism, hate speech, bullying, child pornography, and many others that are listed under our server rules.

The moderation tools we currently have are not very robust, but I hope this helps clarify what can be done to escalate issues.

300

It's an often requested feature that I'm sure will come to Lemmy sooner rather than later, but in the meantime there is a bit of a workaround: if you're using a browser then you can block a whole instance using ublock origin. Note that Firefox mobile supports ublock as well.

I'll try to find the post with instructions and then edit my comment to include it here.

EDIT: here you go https://lemmy.world/post/435133

14
db2reply

A post on that goofball server says:

Exploding-Heads.com will go offline August 31st 2023.

So we won't have to deal with their whiny racist sexist bullshit for long.

If you're curious an accurate tl;dr of the post that's from is "waah we can't be total shitheads with impunity while also telling everyone else what to do, so we're going to voat nostr where other insufferable brats also go."

1

👏 Amazing 👏, please ban this fisuxcel bigot

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masquenoxreply
lemmy.world

Soooo... I don't see any way to report abusive mod behavior at all here on lemmy - there doesn't even seem to be a way to let the other mods of a given community know about the behavior of one of their mods. I've just been suspended from World News because one of the mods there decided that the term white supremacist counts as a perjorative.

2
masquenoxreply
lemmy.world

Are you aware we can see all of your removed comments?

Emmm... yes. So can I. It's in the modlog, isn't it?

And are there no options to DM admins

I was under the impression I was responding to an admin... right up there.

like not directly mentioned on the sidebar?

Not the sidebar I'm looking at... the only option is to individually message the mods themselves. Should I have messaged all of them or just picked one?

You should be surprised one of our staff didn’t just ban you from the site.

Please clarify your stance on this very clearly so that everybody is perfectly clear on this - do you or do you not consider the term white supremacist to be some kind of racial perjorative?

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lemmy.world

I'm not an admin, so I can't see whatever deleted comments they're talking about, but fyi: there's only one R in pejorative.

(I know you weren't asking me, but no, white supremacist is not a pejorative, any more than environmentalist or progressive is. They're all just descriptors that can be used in otherwise appropriate or inappropriate statements)

1

there’s only one R in pejorative.

Thank you for the correction - it's not a word I care to use much. Also... I copy-pasted it from World News's sidebar.

any more than environmentalist or progressive is.

I have no idea how terms like environmentalist or progressive can be used as pejoratives.

I know you weren’t asking me

I kinda need the people with executive power to answer this - I might be new to Lemmy, but I'm not new to these kinds of discussions, and I know better than to invest energy in tackling issues of white supremacism when the people with executive power do not understand (or don't want to understand) how white supremacism actually works.

edit: Yes, you can see the comments - it's all in the modlog down at the bottom of the page.

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kbin.social

Lemmy and Kbin have both seen a huge influx of people in the past few weeks, so admins of each instance are struggling to keep up. For the most part, the admins are working for free, in addition to whatever their day jobs are.

Having said that, I'd report those magazines / communities to the admin of the instance for action, understanding that right now, they're buried in requests, questions, and complaints. If the issue is an entire instance, well, defederation is an option.

FWIW, I was threatened on Reddit more than once with actual murder... people threatening to come to my house and kill me. Reddit's general response was to... delete the chat message in question as a "resolution" to my complaint. AFAIK, that was the extent of their action. I at least have the impression that abusive users will be removed, though it might take a bit given the incredible influx of new users.

I am sorry that they're harassing you though. Noting to block those magazines / communities.

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lemmy.ca

A homophobe told me that he'd rather die than respect everyone's right to be safe and unabused in public. I told him I didn't believe him, why doesn't he show us. I got permabanned, he's still spreading hate.

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AshMan85reply
lemmy.world

Yeah unfortunately social media thrieves on spreading hate

11

Hatred drives engagement, it's boring to comment "I agree, gay people are fine" 50x a day lol.

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exohumanreply
kbin.social

@i_simp_4_tedcruz
Yeah, as @melpone says it will just take time for admins to respond if you message them directly. I know Lemmy.world doesn’t tolerate people like this. This is from the lemmy/mastodon.world Code of Conduct:

Provide a friendly, safe, and welcoming environment for everyone regardless of gender identity or expression, sexual orientation, disability, personal appearance, body size, race, ethnicity, age, religion, nationality, political affiliation, or other similar characteristic.

38

Instances generally need more moderators but I understand the need to screen for good / bad candidates too. We also need a way to communicate bad actors across instances easily, which does not yet seem to be a thing. Maybe I'm wrong though; I'm not moderating anything.

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kbin.social

FWIW, I was threatened on Reddit more than once with actual murder... people threatening to come to my house and kill me. Reddit's general response was to... delete the chat message in question as a "resolution" to my complaint. AFAIK, that was the extent of their action. I at least have the impression that abusive users will be removed, though it might take a bit given the incredible influx of new users.

This is horrible, why do people think they can say this shit? I hope you reported this to the police? I'm pretty much most places this behaviour is illegal. It's not a good look for Reddit to be complacent with illegal activity on their site.

Edit: massive typos

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Melpomenereply
kbin.social

It's all good! Not that the guy would have had an easy time finding me; I'm not inclined to share my "real life" info online and I rarely use the same username / contact info on more than one site. Heck, as I note... I'm probably just an incredibly advanced AI anyway. Bleep bloop.

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kbin.social

A French guy was stabbed to death once after a guy he beat in counter-strike was able to track him down.

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kbin.social

Possible and tragic, but that's the address of the dentist in Finding Nemo. And I suck at counter strike. And I'm not French.

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mr47reply
kbin.social

The question is, is it real? Or are addresses in movies fake and cannot be traced to real places, like the 555 phone numbers?

4

Google said it's fake. I guess the producers wouldn't have picked a real address. Or at least not a real address of a person. Police station would be a good pick.

6

This is explicitly why I avoid mixing my gaming/forums/Discord accounts with my IRL/social media accounts. People out there are lunatics.

5

I, for one, welcome our new robotic shitposters. Meep Morp.

2

They think they can say this shit because they obviously can. There are no consequences.

13

I had a similar experience, but their response was better. I had been talking on a certain sub for months (an illness support sub...) and there was one user who was prominently abrasive. Actually an odd mixture of acting tough mixed with seeming very sensitive, so I suppose basically a bully. We didn't get along great. He liked giving factually incorrect advice mixed with telling us all we were "weak pussies" for being concerned about illness. I don't remember all the details, but at some point he started blatantly using alternate accounts to support his viewpoints and harass people. I called him out on that and he was angry about it, and started saying things like "I'll be in Portland next week, maybe I'll come pay you a little visit" and "you'd better watch for me, I'll be seeing you soon". Reddit admins did remove his main account along with the 2-3 others he was using.

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Transphobes don't hide their erection. They openly rape and kill transgendered persons every day. It's disgusting.

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kbin.social

That guy is on exploding-heads.com which is full of alt right chuds so I'm not surprised.

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supernovaereply
readit.buzz

Lemmy and Kbin sites need to implement basic block lists... the terrible mastodon/akoma/pleroma/friendica sites all need to be banned here too or they will make your day bad.

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JeffCraigreply
lemmy.world

And here-in lies the downfall of Lemmy. Federation can't be an automatic thing. Communities need to be vetted before their content becomes visible on other instances. The Federation concept will work, but not the way it's currently designed.

3

Federation can be automatic - people just need to go find the block lists where the work is already done.

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lemmy.world

We can't pretend this is just a Lemmy issue. But I agree with your sentiment.

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T156reply
lemmy.world

Wouldn't the report just go to the moderator, who can disregard it?

10

To my understanding, admins gets all reports too. But that also means they’re getting hundreds of reports

13

That just sends it to the moderator of that community, which in some cases will be the same user (like OP) or users who behave like them. There really needs to be a "Report to Admin" function, for both users and communities.

4

I agree. Discord has been dealing with these for a long time while the servers have to have entire free or paid mod teams to deal with these trolls from under the bridges... taking tolls...

1
lemmy.nrd.li

Things you can do in increasing order of broadness (and difficulty):

  • Block the user.
  • Block the communities.
  • Report the PMs if they are against the rules of the user's instance. The admin of the instance should see the report and take action.
  • Contact the admins of the communities' instance(s) if this is against those instances' rules/moderation policies. (As far as I know there is no way to report a whole community yet). The admin of the instance(s) should see your messages and take action.
  • Contact the admins of your instance if this is against your instance's federation or remote content policy. They may ban the community and user at an instance level, or even defederate from that instance that allows the abuse.
  • Move to a different instance. If you want admins that will take action on these issues you likely want to be on some other instance that is more proactive when it comes to moderation. Some people give beehaw shit for being aggressively moderated and defederated, but this is exactly the sort of thing they are fighting against.
  • Run your own instance and block that user/community/instance from an instance level. If all else fails you can have full control and would be able to take all of the "admin" actions I mention above.

In my opinion the ability to do all of these actions is why Lemmy is the most viable alternative I've seen. You are more in-control of your destiny and experience on this platform than anywhere else I've seen.

If you need help with doing any of what I mentioned don't hesitate to ask.

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lemmy.world

I did the first 3 steps and the deafening silence told me all I needed to know. The admin of the community is the harasser. Instance admin did not act of the report(s). Lemmy is too new and I have no real affection for it, so moving to another instance in the hopes that new admins will finally do something is not even on the table. Running my own instance sounds as appealing as running my own email server for all of the same reasons.

I appreciate your attempt at help, but very few users are going to jump through that many hoops for something that should just happen.

7

But even having the ability to do these things speaks volumes. With lemmy you actually have the option do to do all these things, and yeah they take effort for the amount of control you want. Limiting yourself like that is limiting your own freedoms yourself in exchange for convenience. Im actually considering running my own instance just for fun.

10
Melpomenereply
kbin.social

Browsed that instance a bit, they do seem to attract a particular type.

15

"Free Speech Absolutism" always does, it doesn't hurt that any variance from that type gets immediately banned from those "We DoN't BaN" spaces.

1
lemmy.world

The racist transphobes can now be seen from Lemmy. Nature is healing.

PS: They aren't welcome.

39
lemmy.world

What you'd want to do now is reach out directly to the admin of the instance.

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yokonzoreply
lemmy.world

I'm actually looking at the user right now and it looks like he's been banned. I understand you may be a bit raw right now but hating on lemmy as a whole and instances because of one person is not a very good look. We're all going through change right now

60

There is zero doubt exploding-heads is a toxic instance.

Just look at their frontpage for 5 minutes, if you can last that long.

The hate and arrogance is seething, and they are all OK with it.

It's like r/The_Donald when that was a thing.

5
lemmy.world

I got arrased by both users and moderators in reddit, at r/Europe, nada all I got from Reddit admins was autoresponses of "Reported content doesn't constitute a violation of Reddit Rules".

I see Lemmy.world working much better than reddit seeing this post.

36

That's not cool. You come to my subs. I'll treat your reports right. Bring you a hot towel with a mint and the morning paper.

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Mowcheriereply
lemmy.world

Thank you for doing mod work and keeping spaces nice for us. Your hospitality is priceless.

8

Try PMing the admin. This is a smaller scale, non profit network, you can't expect moderation to be as fast as in a major platform (yet).
But I'm sure they'll be willing to deal with it.

I think db0 is working on some sort of collective rating for instances, maybe that could be extended to users, but I'm no sure how much good it would do, and if it wouldn't be abused.

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lemmy.world

Do mods see who report what? Because that means I won't report anything. I stopped reporting on Facebook groups because of that. I stopped reporting on Reddit when Reddit started sending me feedback on my reports.

24
BigFigreply
lemmy.world

Yes and I find it very strange. The few reports I've seen on my communities show who reported, what was reported, and the reason given

Edit: also as a mod I feel that knowing who reported something isn't necessary? The only thing I can truly think of is so mods can do something about report spam or false reporting, but to me a better solution would be having it hidden to mods, and visible to admins if it needs to be investigated for report abuse/spam/etc.?

15

Mods are moderating, they should know who reports what. Anonymous reports don't work and lead to abuse.

8

Had my first report appear today and it shows who sent it in. It was related to another community though so it was ignored. At least it worked.

3

Disappointing, I would really like an option to report moderators/people to the instance. As there are people who have broken the rules of the instance and whilst I want to remove them from my community I wouldn't mind being able to forward complaints of a user to the instance admins so they can ban them from the entire instance should they need too. There have been a few that break the rules of Lemmy.World and deserve an instance wide ban.

24

This is kinda tangential, but this is what happens when you don't have dedicated mods with robust tools.

As much as reddit hated mods, and despite there being shitty mods, without moderation, things fall apart because people suck.

When mods suck too, you have to hope admins don't. When admins suck, you're screwed.

17

And when the mods suck, and the admins suck along with the CEO, you have Reddit.

6

We have had one report from our community on a pride post and the admin Michelle got to it before I could within 20 minutes and banned the user from the instance. They are doing things about the reports.

13

I can't tell which instance they're on, but if you report something to admins, it's reported to your local server admin. If they're on a different server, the absolute best your admin can do is contact the other user's admin to forward the report and block the instance. The more likely outcome is that they block the other user from your server.

I don't know how responsive the admin of LW is, but it seems to be a site that's prioritizing growth and "openness", but, as far as I'm concerned, the real value of this space is in smaller servers and smaller communities, with federation just giving access to occasional trips to "big city" sites. Smaller sites usually have more responsive admins and are quicker to cut off bad actors because they care more about community health than unlimited growth and access.

11

Thank you for letting us know who and what spaces to avoid/block but sorry you were left without help.. Although I see an admin answered to you. I hope action has been taken, on any shape or form.

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lemmy.world

I got banned from all of reddit for 3 days because i reported a post that broke a rule, few hours later that post was removed for braking such rule, so i got banned for helping

8

Ayyyyyy me too!

"We agree that this post broke the rules, but could you STOP MAKING US DO OUR DAMN JOB FOR ONE GDAMN WEEK"

1
kbin.social

This is why huge instances are not a good idea, the shitstain will likely be booted out when the overworked admins get to the complaint but will take time, if the instance was smaller it would have been done already but big instances need lots of work

5
lemmy.world

Just need more moderators and admins, takes time to build that infrastructure.

In the mean time every non-insane person creating content will help drown that garbage out until the infrastructure is in place.

10
lemmy.world

They were small, now they’re not. Just look at the growth rate of these instances. Scaling the moderation team with the influx of new users isn’t easy.

Go find 100 people you trust who have the time and energy to devote to a largely thankless task. Let me know how long it takes, and how many turn out to be power tripping dbags.

11
fsk
lemmy.world

This is a recourse. You start your own node and block the offending node. Aren't there features that let you block individual users?

-5
Overzeetopreply
lemmy.world

This is the biggest problem the fediverse has. Because it was set up by people who live/are good at IT it’s just assumed that everyone is. It’s open source; don’t like something, just code your own version! Unfortunately, that will lock out around 98% of all users and we (Lemmy/kbin) will just be some backwater circkejerk of interests which overlap with programming as a hobby.

I think the mods are currently drinking from a firehose and, if we want to be part of the solution, the best thing we as users can do is be patient and thick skinned until the assholes are brought under control. That really could mean just abandoning a big server like Lemmy.world for something quieter like sopuli.xyz or a defederated instance like beehaw.

There is no karma here, moving to a new server and deleting the old server account should be viewed as a tactical win. If you want to get in the mud and pursue the troll in their own instance, make an account there and plug in your angry keyboard. If you just want to find a place to be comfortable, find it and stonewall that asshole. You’re not really losing any reputation or, one will presume, friend base since you’ll probably subscribe to the nicer communities using the same public username when you move instances.

I wish you all the best.

4

renting a linux server and knowing how to use it

Well, damn, if that’s it I’m gonna spool up a couple tonight.

I’m ribbing you of course ;-) I’ve looked briefly at the docs. I have a web reseller account at a major provider with several parked domains I could easily use to roll my own and, after browsing the install info, decided it was not in my wheelhouse to properly install and manage.

I personally hope Lemmy takes off and the admins help smooth the way for non-technical users. I’m really enjoying it here, but I also know that several subs I used to frequent won’t populate here until it’s easier.

2
readit.buzz

Calm down first of all. This isn't reddit where you can assume 100 devs are working on the code. It's a few poor sods who do this in their free time and suddenly became popular.

Do you think your side project (if you have one) is ready for 100k people to use or critique? Settle down, grab a tea, report the bug or upvote the existing one, and move on to happier things. Then grab a pint and let it all blow over.

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Lemmy isn’t a viable alternative

To what?

You went to a website owned by racists, and after you wrote to them complaining, they refuse to take the racist content off their website. You could be talking about CNN right now.

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