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womensstuff·WomensStuffbyZDL

She Was the Top Performer During Her Workplace’s Busiest Season—So Why Was She Punished?

Women know they have to work 2x as hard to get the same respect as men. But they can get backlash even then. One employee solved 2-3x more tickets than her coworkers during a busy season. Instead of praise, she got a warning that it cast a bad light on the rest of the team.

🤦‍♀️

Can't win for losing.

She Was the Top Performer During Her Workplace’s Busiest Season—So Why Was She Punished?https://twistedsifter.com/2026/08/she-was-the-top-performer-during-her-workplaces-busiest-season-so-why-was-she-punished/#google_vignetteOpen linkView original on lazysoci.al
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11 replies

aussie.zone

Reminds me of my ol' days working for telstra.

My calls were consistently under the target time. TL had a huge issue with this. Crawled over all my calls sideways, they were flawless, everything done perfectly, extremely happy customers - i'm just fast and good at this shit.

He wanted me to put customers on hold and essentially put a thumb up my arse to pad out my call time. I pointed out my faster call time meant slower workers weren't being harried when the teams call time was averaged and made us look good overall. I also pointed out the goal time was meant to prevent blowout, not something to waste customers time on. He did not like that.

He was a very very stupid man.

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ZDLreply
lazysoci.al

Those who can, do. Those who can't are managers.

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Taleyareply
aussie.zone

Hey, i eventually became a manager, and a damned good one at that. Mostly because i made sure i stayed in the trenches, not up my own arse.

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Grimyreply
lemmy.world

I wouldn't be surprised if upper management was telling them to pad it out because longer calls meant more people gave up.

11

Nah, at the time i was doing Active8 - setting up the exchange work / booking ADSL and cable internet installations. They wanted these. Which just makes it more insane he was complaining i was creating new accounts too fast

4

I’ve learned the extra work doesn’t give me a bonus or promotion, so I work bare minimum just like everybody else.

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velmareply
sh.itjust.works

I chuckled when the term "Quiet Quitting" was coined. Been doing that my entire life thanks.

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She Was the Top Performer During Her Workplace’s Busiest Season—So Why Was She Punished? | Spyke