Spyke
talesfromtechsupport·Tales from Tech Supportbyscuppie

Ghost in the Machine

I, too, have a tale of someone convinced their PC was haunted. My grandmother asked me to take a look at her friend's computer. She had two problems.

One that the " and @ keys were swapped. I don't know why she mentioned that the last person who tried to fix it was American but that's an instant fix. No shade on Americans, you probably don't have much call to change keyboard settings to en-GB from Microsoft defaults.

The other was it would boot up at random times, day or night, and it would spook her. No rhyme or reason as to when. It was early on in my IT career so I was still geeking out over everything, every new motherboard I bought I'd be exploring every BIOS option before even thinking about installing an OS. One option I'd never had to use but had intrigued me was Wake On Ring. And she did have dialup.

Wake On LAN requires a Magic Packet or some other protocols. But I reasoned WOR might be simpler and the telco sending diagnostic pings that would trigger it (it's a long time ago, I never bothered to look it up or even if I thought to ask if the phone rang at the same time). This computer does indeed have a WOR option which I disable. We won't know straight away if it works so I say to let me know, which she does after a week and is confident it's stopped.

And that is my IT exorcism story to add to the pile. Does everyone have at least one eventually?

View original on lemmy.blahaj.zone

Ok, mine is somewhat ancient.

In the mid nineties I bought a used computer to be used by my parents.
It had a fast 486 CPU and worked surprisingly well, given that the architecture wasn't quite state of the art any more.

But the thing was, after some time it would just regularly crash. Short bluescreen or so, boom, gone.

After first trying other things, I opened it up again and had a close look at all the hardware components.
I noticed some peculiar dust markings on the heatsink.

Reading of specs confirmed it: This had been one of the first x86 CPUs with a mandatory active cooling requirement.
And apparently the seller had just removed the fan and sold it without telling.

Took some discussion, but in the end we settled that at least he would cover the cost of a new fan.

That solved the crash problems, PC ran until the early 2000s, when it was replaced by something newer.

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scuppiereply
lemmy.blahaj.zone

Huh. If it was one of the first to require one its a little bit less daft. And if I search my soul and answer honestly I have probably done something equally stupid in the name of "whats that for? Why would I need that?"

2

Yes, I wouldn't have realized it myself if I hadn't owned a Pentium myself, which already came with a (still small) fan.
All the other 486 type machines I had seen before only had some kind of passive aluminium radiator.
But one of those didn't suffice any more for the 100MHz beast I had acquired... :-)

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Ghost in the Machine | Spyke