tmobileus·[Migrating to [email protected]] - T-Mobile US Unofficial Lemmy Communitybyspaghettiwestern
Sievert out as CEO. T-Mobile finally confirms a change that has been rumored for months
T-Mobile is ready to embark on a new journey built around improving customer experience, strengthening its role as an industry disruptor, and speeding up digital transformation. T-Mobile's parent company, Deutsche Telekom, believes Srini will execute those goals well.
T-Mobile has created a new position to keep Sievert a part of the company. He has been appointed [demoted to?] Vice Chairman of the company and its Board. He will advise the company on matters related to strategy, innovation, and external relations.
https://www.phonearena.com/news/t-mobile-ceo-mike-sievert-replaced-by-srini-gopalan_id174239Open linkView original on sh.itjust.works
Too little, too late. My T-Mobile "customer experience" has become so bad in the last year that I'm in the process of porting all my lines to another carrier. Not a great business plan to both outsource customer service and raise rates.
Which carrier will you move to?
Spectrum for the time being, but with no phone financing so we can switch again in a couple months if necessary. Had to buy new phones because the Oneplus phones TMO sells aren't supported by Verizon (which Spectrum uses) or At&t.
If his middle name was "Row" (or something homophonous), that'd be pretty rad.