We can't forget the third wheel - WhatsApp & Co.
The app based p2p messaging apps that have evolved to inhabit a space in-between forums and social media. Trying to solve some of the social media shorting-comings while borrowing a little from older sister/brother forums' wardrobe.
Forums are a pre-super-computer-in-your-hand evolution and a very natural analog, which I think exemplifies the original and early optimism of the net.
Social media however, well the term should be a dead give away "social media", that's a very considered and engineered phrase, the meta of media is social engineering for the mind, and so that was that plan for the big "social media" platforms, how does social-media-ism sound?
So while the net early adopters and pioneers were all about openness , but I would argue the openness for freedom, the potential benefits the promised land - yet once you start to impose for whatever reasoning, impositions of a type, then it breaks down, the symptoms being real net social dis-order, and that is what I have witnessed with the rise of "social media", was that it broke the openness (offering even more hyper-connectivity instead), and has allowed the usual enter left of stage regulatory social control actors to tell us they must save us from ourselves - but I think the more closed or semi-closed direct messaging apps made that in fact worse, snapchat, whatsapp and similar, in a Lord of flies way.
Bottom line - Has Life been enhanced or not?
I think it is more than merely the technological arrangement of the parts, what is the sum and is this derivative of analog clock vs digital clock?
What problem has been solved and which approach did it best?
What did a digital watch do to real life versus the old clock (before then it was sundial etc. etc.), more effect?
The measure must be the sum total benefit to the users - is this Clock?
The measure must be the sum total efficacy of control of the users - is this Digital Clock?
Forums = Clock / Social Media = Digital Watch?
I digress.. ;)