@kobo I own a #Kobo Elipsa 2E ereader, which cost a whopping €400. A few days ago, I noticed a crack in the outer frame, near the reset button. I contacted #Kobo_Italia support for repairs, but they don't offer any support or repairs for this model, their top-of-the-line, essentially disposable model. Furthermore, the warranty doesn't cover damage deemed to be attributable to the user. Be careful when buying.