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Power Outages Cause Some Issues

After a power outage this weekend, when HASS came back up I lost all automations related to my Sonoff Orb 4-Way smart switch, and one of my GE 800 Z-Wave switches no longer responds, though it still works manually pressing the switch.

I’ve re-entered the automations, but I can’t get the switch so come back to home assistant. Is the only path forward deleting, resetting it, and re-adding it? I’ve never had this happen. I’m not 100% sure the power outage caused the issue. I updated the core this weekend also. I think that was before the outage, but I hadn’t checked to see if everything was there after the update/before the outage.

ETA: Thanks for all the help. Wound up removing, resetting, and re-adding it. Entity ID is the same, so I expect existing automations should still work.

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piefed.social

I was looking for that. Your note jogged my memory and I was able to find it. Strangely, the device was saying that it was being interviewed. I’ve rebooted home assistant again. When I tried to reinterview, it fails immediately. I see the following in the log:

2026-04-07 20:58:16.157 CNTRLR   [Node 009] Beginning interview - last completed stage: None
2026-04-07 20:58:16.158 CNTRLR   [Node 009] new node, doing a full interview...
2026-04-07 20:58:16.159 CNTRLR » [Node 009] querying protocol info...
2026-04-07 20:58:16.159 DRIVER   one or more queues busy
2026-04-07 20:58:16.160 DRIVER » [REQ] [GetNodeProtocolInfo]
2026-04-07 20:58:16.160 SERIAL » 0x010500410009b2                                                     (7 bytes)
2026-04-07 20:58:16.163 SERIAL « [ACK]                                                                   (0x06)
2026-04-07 20:58:16.165 SERIAL « 0x010a0141d39c0104100100ee                                          (12 bytes)
2026-04-07 20:58:16.166 SERIAL » [ACK]                                                                   (0x06)
2026-04-07 20:58:16.167 DRIVER « [RES] [GetNodeProtocolInfo]
2026-04-07 20:58:16.167 CNTRLR « [Node 009] received response for protocol info:
                                 basic device class:    Routing End Node
                                 generic device class:  Binary Switch
                                 specific device class: Binary Power Switch
                                 node type:             End Node
                                 is always listening:   true
                                 is frequent listening: false
                                 can route messages:    true
                                 supports security:     false
                                 supports beaming:      true
                                 maximum data rate:     100000 kbps
                                 protocol version:      3
2026-04-07 20:58:16.168 CNTRLR   [Node 009] Interview stage completed: ProtocolInfo
2026-04-07 20:58:16.169 CNTRLR » [Node 009] pinging the node...
2026-04-07 20:58:16.170 DRIVER » [Node 009] [REQ] [SendDataBridge]
                                 │ source node id:   1
                                 │ transmit options: 0x01
                                 │ callback id:      83
                                 └─[NoOperationCC]
2026-04-07 20:58:16.170 SERIAL » 0x010f00a900010009010001000000005302                                (17 bytes)
2026-04-07 20:58:16.175 SERIAL « [ACK]                                                                   (0x06)
2026-04-07 20:58:16.178 SERIAL « 0x010401a90152                                                       (6 bytes)
2026-04-07 20:58:16.179 SERIAL » [ACK]                                                                   (0x06)
2026-04-07 20:58:16.180 DRIVER « [RES] [SendDataBridge]
                                   was sent: true
2026-04-07 20:58:16.234 SERIAL « 0x011d00a953010005007f7f7f7f7f00010100000000020300007f7f7f7f7f1d    (31 bytes)
2026-04-07 20:58:16.235 SERIAL » [ACK]                                                                   (0x06)
2026-04-07 20:58:16.236 DRIVER « [REQ] [SendDataBridge]
                                   callback id:            83
                                   transmit status:        NoAck, took 50 ms
                                   routing attempts:       3
                                   protocol & route speed: Z-Wave, 40 kbit/s
                                   routing scheme:         Direct
                                   TX channel no.:         1
2026-04-07 20:58:16.237 CNTRLR   [Node 009] The node did not respond after 1 attempts, it is presumed dead
2026-04-07 20:58:16.238 CNTRLR   [Node 009] The node is dead.
2026-04-07 20:58:16.240 CNTRLR   [Node 009] ping failed: The node did not acknowledge the command (ZW0204)
2026-04-07 20:58:16.241 CNTRLR   [Node 009] Interview attempt (1/5) failed, node is dead.

Tried rebuilding routes to the node and saw similar node is not responding messages in the log. Strange that the physical switch still works though.

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I've had occasional problems with z-wave devices that stop responding. The fix has required power cycling them at the breaker box, then re-interviewing and rebuilding routes. Hope that works in your case.

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Power Outages Cause Some Issues | Spyke