Hey Lemmypeg,

I already posted to the other site but I thought a heads up here about a local company, InfraredHeat.ca would be good. They claim to be a reseller of Ducoterra infrared radiant heating panels.

Many months back, I ordered some panels, paid the full amount, and have been waiting ever since. There have nothing but excuses, and when I finally asked for a refund, they cut off all communication.

Looking at their Google reviews, it's a flood of 1-star ratings with customers sharing similar experiences.

I understand businesses can hit snags, but this seems like a whole different ball game. Just thought I'd share my experience and caution anyone considering buying from them.

I'm looking into what I can do next. If you've had a similar experience or have advice on dealing with this, I'd appreciate hearing from you.

Stay warm and stay safe.