Optus fined $12m after thousands could not call triple zero during 2023 outage
cross-posted from: https://lemmy.zip/post/25891803
Australian Communications and Media Authority says telco did not check welfare of 369 people who tried to make a call while lines were down
https://www.theguardian.com/business/2024/nov/08/optus-000-triple-zero-fine-2023-outage-acmaOpen linkView original on lemmy.zip
title of your sex tape
The ramifications of this is the black-listing of dozens of VoLTE phones following the 3G shutdown. This government slap-on-the-wrist has given Optus, Telstra and Vodafone carte-blanche to tell customers “you didn’t buy the phone from us, so we can’t guarantee you can make calls”.
@Salvo @MorpheusB Cos who doesn't like paying network's prices for their choice of handsets with their bloatware running on their choice of OS? I really want ACCC to hit them with a massive stick over this.
It will get messy because they can fall back on “the government told us to do this so ACCC can’t touch us”. Lawyers will win; Government will lose, Telcos will lose and consumers will lose big time!