Question about cancelling an order from PB Tech
I created an order today for an SSD, and realized after that it was the wrong one. It allowed me to cancel the order after it was made, and it now shows cancelled, but I'm wondering how long it takes for the refund?
And does it matter the payment was with a prezzy card? I've never had to cancel an order from there so I'm not sure what the process is. Does it automatically get refunded or do they give store credit?
It's not a huge deal, but I ordered a 500gb SSD instead of the 1TB version which was actually $3 cheaper (same brand the 1TB is gen 4 the 500gb is gen3 from the manufacturer).
Any advice is greatly appreciated. Cheers.
7 replies
I recently had to return a dead hard drive, which happened quickly and smoothly (it had a long warranty on it so no CGA arguments). It was no more than a couple of days from sending it to having the money refunded.
Since you triggered the cancellation then it may not be the same, but this page says they will arrange for a refund so I'd think you can expect to have it refunded back to the prezzy card.
Thank you, I'll keep any eye on the prezzy card. Cheers
Did you get your refund?
They refunded it, then took it right back out, I'm waiting for a reply from them over it. If I don't hear from them by Monday evening, I'll contact prezzy.
That's pretty weird. Careful with prezzy, I'm pretty sure they have fees for contacting them.
I had a refund from them a year or two ago and although they gave me a refund (to my credit card) no problem, the communication was not existent and it took a couple of weeks for the refund to be processed. Very frustrating process talking to a brick wall but at last they refunded me.
I'd say a prezzy card will make no difference, it's still a Visa card so surely it's just as simple as a debit/credit refund.
Thank you very much, I'll keep trying it out for the next few weeks. Cheers.