"Congratulations, you are our 5th caller and the winner!" the perky voice declares as I hyperventilate into the phone."
"Having won the elusive prize of receiving police, fire or ambulance assistance from 911, what is your emergency?"
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Original author: GuyAwks
I don't understand
It's about a dystopian future, where health are services are stretched so thin that having access to them depends on a lottery.